Operations Transformation Lead - Fixed Income Market Solutions

Job Description:

Job Title: Operations Transformation Lead - Fixed Income Market Solutions 

Corporate Title: Director

Location: London

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location Overview:

Based just a stone’s throw from the magnificent St. Paul’s Cathedral is our London MLFC office, on bustling King Edward Street. Here you will find modern workspaces and a state-of-the-art auditorium space. In addition, we are proud to host an onsite restaurant that shares our commitment to sustainability by providing delicious seasonal menus that have been created with the planet in mind. Make sure to take time for yourself and head up to our rooftop gardens and take in the spectacular views across London. Finally, your physical wellness is well-catered for with our onsite gym facilities and onsite medical centre.

Role Description:

We are looking for an experienced leader who is highly strategic, influential with excellent governance skills to oversee a dynamic and varied portfolio of change initiatives and transformation programs. 
The role also blends strategy formulation, performance management, and operational acumen to the above core skills in driving Fixed Income Operational transformation agenda and delivering oversight to Operations and the business.

The role will enhance the framework for portfolio governance, develop robust procedures and communication routines to ensure initiatives are successfully delivered across the enterprise. The role will focus on risk management specifically in identifying and assessing operational risks associated with the portfolio and partner with change managers to implement risk mitigation and return initiatives to on track. The role will also have a high level of stakeholder exposure across Operations, Technology, Sales & Trading, Finance, and Risk.

Responsibilities:

• Portfolio Strategy: Ensure portfolio of change and transformation initiatives are aligned with the overall strategy and conduct deep analysis to identify key risks and priorities
• Portfolio Management: Oversight of end-to-end portfolio management including streamlining intake requests, ensuring clear prioritization, resource allocation and tracking performance metrics
• Governance Framework: Enhance and maintain a robust governance framework with clear definition of change roles, responsibilities, communication and governance routines and prioritization criteria
• Collaboration and Stakeholder Management: Build strong relationships with operational peers, business partners, technology teams, and other stakeholders to ensure alignment and collaboration
• Data Analytics: Leverage analytics to inform portfolio decisions and enhance reporting. Use data to drive optimization of portfolio performance
• Performance Measurement: Define and track KPIs to measure portfolio performance and analyze areas for continuous improvement in change management framework
• Operational Excellence: Identify, plan, and deliver operational excellence initiatives across various teams within Fixed Income Operations - in areas of process improvements, standardization, and optimization
• Leadership and Culture: Lead and mentor the Fixed Income Operations Change team. Foster a culture of innovation, continuous improvement to support talent development

What we are looking for:

• Proven track record in operations transformation and portfolio management within the financial services industry
• Deep understanding of the operational needs in the Fixed Income business and pain points of different asset class segments
• Ability to face off with senior business heads at a strategic level while understanding the detail
• Analytical and problem-solving skills with the ability to review and highlight project risks and issues and partner on mitigating solutions
• Excellent project management skills with the ability to manage multiple projects simultaneously
• Ability to conduct presentations with emphasis on storytelling to convey and influence the case for change
• Experience in designing and implementing governance framework
• Expertise in using data analytics and reporting tools (Excel, Tableau, Power BI)

Skills that will help:

• Leadership and communication skills with the ability to influence and build relationships at all levels of the enterprise

Benefits of working at Bank of America

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.