![](/content/dam/careers/en-us/job-detail/job-description-page/customer_service.jpg)
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description
The APAC Asset Services department are responsible Corporate Actions events relating to Equity and Fixed Income products. Asset Services Officer will have the exposure to various stakeholder as well as Traders, Stock Loan counterparties and Clients in his day to day for managing various tasks such as Corporate Actions Election management, handling Client queries and breaks solution.
This role requires candidate who has aptitude for problem solving, attention to detail and building good working relationship with various internal and external stakeholders.
This is a great opportunity for any person who wishes to gain exposure to a team which brings real value add to the company.
Responsibilities
• Processing of Corporate Action events in an accurate, timely and consistent manner, in accordance with departmental procedures and to the agreed service level.
• Managing internal and external stakeholders on Corporate Action issues
• Adhering to documented procedures, control guidelines and compliance framework
• Attending to reconciliation breaks in accounts on a daily basis
• Ensuring that all queries are attended to and investigated promptly
• Supporting change by assisting in devising and implementing improved processes
• Participating in project initiatives and taking up ad hoc tasks as required
• Managing operational risk associated within the processes
Required Skills
• Tertiary education with a good academic track record
• Experience in Financial Industry with Corporate Actions knowlegde preferred
• Ability to work in a fast paced environment
• Ability to prioritise heavy workloads and work efficiently in dynamic environment to meet deadlines
• An independent and proactive worker with strong communication skills
• Driven and self-motivated individual
• Team player
• Good organizational skills
• A flexible approach to work
Learn more about this role