Business Product Officer -Practice Solutions

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
 

This job is responsible for handling new and existing Practice Solutions clients, as a point of contact for identifying, fulfilling and servicing banking products. Key responsibilities include ensuring the success of the client by providing product knowledge and a positive experience with all banking products as they grow their business. Job expectations include working closely with clients, internal partners and servicing teams, and understanding, recommending, and fulfilling appropriate products for the client based on business needs.

Responsibilities:

• Communicates with clients to identify potential banking products based on business needs
• Collects and prepares documents for banking product fulfillment
• Routes servicing requests to appropriate fulfillment teams
• Processes and performs servicing related tasks on banking products, as requested by client
• Performs basic demand deposit account maintenance including check orders, external name changes, and signature card creation

Skills:

• Account Management
• Business Development
• Pipeline Management
• Adaptability
• Collaboration
• Market Analysis
• Relationship Building

Required Qualifications:

• Two or more years of client service experience in financial services; preferred candidates will have Practice Solutions and/or Programs experience
•  Bachelor’s degree, or equivalent work experience; preferred candidates will have a degree in Business (Finance, Marketing, etc.)

Desired Qualifications:

• Proven excellent verbal and written communication skills
• Proven organizational and time management skills
• Demonstrated ability to analyze issues and develop solutions
• Proven experience working in a fast-paced environment as part of a larger team
• Proven experience developing rapport with clients, colleagues and other business partners

• Excellent MS Office (Word/Excel/PowerPoint/Outlook) experience

Shift:

Hours Per Week: