Vice President, Senior Operations Team Lead, Manila, Global Markets Operations

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:
This job is responsible for overseeing the Operations team and ensuring they meet deadlines, execute, and coordinate tasks. Key responsibilities include identifying, analyzing, and resolving complex problems, ensuring adherence to operations procedures, providing guidance to employees, handling exception requests, and referring more complex problems to a senior manager. Job expectations include having an understanding of foundational operations and familiarity in a specific product line.

Responsibilities:

• Overseeing the core functionality of the a team that covers processes relating to onboarding, AML / KYC, trades processing, settlements, reconciliations, regulatory reporting
• Ensuring that the team is complying with GMO, enterprise and regulatory requirements and standards
• Ensuring that the BofA and GMO enterprise risk framework is in place and adhered to 
• Serving as the first point of contact for Front Office, Compliance, Risk & Control, Philippines Country Management, Regional GMO Management, technology, HR, internal and external Audit, and occasional regulatory engagement
• Engage closely with Philippines Global Banking Operations, and other GMO leaders from APAC branches and hub locations
• Responsible for resource planning, performance management and career development within a team of 3 GMO staff initially, and growing as the number of products expands
• Driving change programs in collaboration with technology and other partners. Projects may result from business enablement, regulatory requirements or simplification and improvement / operational excellence opportunities
• Identifying areas for operational process improvement that help to increase efficiency, reduce risk and cost

Skills:

Bachelor’s degree required

Thorough understanding of FX, Fixed Income, Money Market and FICC derivative products

Thorough understanding of the Philippines' banking and securities regulatory environment

Advanced knowledge of Philippines' payments and fixed income settlement systems

Proven leadership ability, preferably having managed a team within the Markets Operations department of an International bank

Strong interpersonal and overall communication skills (written and verbal)

Must demonstrate strong collaboration and stakeholder engagement skills

Significant experience delivering change and a track record of identifying process improvement

Proven ability to develop staff for future leadership and career advancement

Additional Desired skills

10+ years of experience in Global Market Operations preferably within an International bank