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AML High Risk Detection - Client Activity Monitoring

Charlotte, North Carolina

Job Description:


At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!


This job is responsible for resolving day-to-day complex problems, researching, and executing on complex transactions for multiple sites or larger business unit(s). Key responsibilities include leading the design, development, and implementation of products, systems, processes, and services using discretion within the project management methodologies, with a focus on continuous improvement.

Line of Business Description:

The Global Credit, AML and Onboarding Operations (GCAOO) organization is a central control function which, in addition to Credit Operations, governs, facilitates, and oversees the end-to-end AML program across all GB & GM businesses and jurisdictions globally and manage AML risks by implementing and executing processes and controls.

High Risk Detection Group is part of AML Operations. The High Risk Detection Group supports Global Banking (GB), Global Markets (GM), and Consumer Businesses detecting high risk within business through ongoing monitoring and due diligence. This is managed through 3 Centers of Excellence (COEs) - AML Screening, Client Activity Monitoring and Enhanced Client Due Diligence.

This role is to work within High-Risk Detection Group supporting GB and GM LOB for Client Activity Monitoring. Client Activity Monitoring (CAM) works closely with the GB and GM LOBs to perform a series of control functions which are designed to assist the LOB in identifying suspicious activity within our High-Risk Client base. The CAM team is responsible for executing controls, performing risk-based analysis, and reviewing LOB feedback to ensure that risks are appropriately addressed.


  • Leads the design, development, and implementation of complex products, systems, and services in an operations environment using subject matter expertise
  • Manages projects and direct activities of a team related to special initiatives
  • Advises as a technical expert in assigned area by providing work direction, guidance, and training to employees and business partners on new complex initiatives
  • Builds relationships with business partners across various Lines of Business
  • Manages and defines responsibilities and accountabilities for key program and projects
  • Complete reviews for our monitoring processes which are intended to detect changes in client behavior or anomalous activity.
  • In partnership with Sales and Client teams identify and escalate any activity which is not expected during the cycle of business for the clients.
  • Identify continuous improvements within out process controls that improve our end-to-end detection and efficiency.
  • Work alongside support partners to implement new controls where required to align with evolving policy and standards.
  • Be proactive in risk identification and mitigation through activity monitoring processes.
  • Acts as an ambassador of the risk culture.


  • Communication and problem solving of complex reviews involving Global Laws, Rules, and Regulations
  • Ability to balance and prioritize across multiple deliverables and tight timelines.
  • Professional maturity and experience to interact with, compliance, senior bankers, and senior management.
  • 3 or more years of relevant work experience ideally within AML programs and/or risk management
  • Must be detail oriented with ability to analyze and consolidate complex KYC and transactional information. Understanding of evolving Laws, Rules and Regulations for AML is core and applying this to day-to-day-engagement with both operations and bankers is key to success
  • Demonstrated ability to think strategically and execute tactically
  • Ability to read and understand complex matters, anticipate risks, and summarize key information
  • High attention to details and strong organizational skills
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office applications, including Excel, Word and SharePoint
  • Self-starter with excellent anticipation skills, problem solving & follow-up
  • Demonstrated dependability and ability to act with a sense of urgency
  • Ability to work well under pressure, adapt to unexpected events, prioritize and multi-task in a deadline driven environment.
  • Ability to work in a fast paced and complex environment.


  • Working knowledge of Global Banking & Global Markets and applicable systems/tools
  • Process improvement and six-sigma and/or data analysis experience
  • Bachelor’s degree in related field or equivalent experience
  • ACAMS accreditation


  • • Risk Management
  • • Critical Thinking
  • • Customer and Client Focus
  • • Decision Making
  • • Problem Solving
  • • Issue Management
  • • Adaptability
  • • Attention to Detail
  • • Collaboration
  • • Analytical Thinking
  • • Oral Communications
  • • Presentation Skills
  • Organization
  • Ability to prioritize workload
  • Strategic Thinking
  • Acts with urgency
  • Copes well with pressure


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: No

Street Address

Primary Location:
900 W TRADE ST, NC, Charlotte, 28255