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Quality Assurance Tester

Charlotte, North Carolina;

Job Description:

This is a Bilingual QA Testing position for Bank of America’s Erica, Chat, and Voice Technology organization in Charlotte, NC.

The tester will work side by side with development and business partners to determine optimal test coverage and ensure high quality software is delivered to our customers.

Responsibilities include:

  • Planning, executing, and managing the testing effort for a variety of projects across multiple lines of business and technology platforms.  

  • Expected to learn the business and technical components of an application to appropriately communicate risk and status to senior project management and executives. 

  • Work with their peers across the organization to drive test efficiencies, improve frameworks, and enhance the enterprise testing process.  

  • Grow your career in our dynamic and fast paced environment of diverse development platforms and challenging projects that shape the future of the banking industry. 

Required Skills:

  • Must be Bilingual in Spanish

  • 5+ years of proven software testing experience

  • Strong experience within the Agile Methodology.

  • Quick learner and self starter who requires minimal supervision to excel in a dynamic environment

  • Understanding of the software development and QA life cycle processes (including test planning, test case design, execution, defect tracking and reporting)

  • Knowledge of tools such as HP ALM/Quality Center, JIRA, qTest

  • Proven ability to work on testing projects of all sizes

  • Prior experience driving issue resolutions with development

  • Excellent written and verbal communication skills interact across all levels from junior members to senior management

Desired Skills:

  • Analyze data to identify areas for improvement in the quality system.

  • Adaptive, flexible and comfortable working in a matrix environment as a Sr. team member or an individual contributor.

  • Prior experience in Automation testing (QTP/Selenium/TOSCA/Cyara

  • Domain knowledge of banking and financial applications

  • Bachelors' Degree in Computer Science.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

This is a Bilingual QA Testing position for Bank of America’s Erica, Chat, and Voice Technology organization in Charlotte, NC.

The tester will work side by side with development and business partners to determine optimal test coverage and ensure high quality software is delivered to our customers.

Responsibilities include:

  • Planning, executing, and managing the testing effort for a variety of projects across multiple lines of business and technology platforms.  

  • Expected to learn the business and technical components of an application to appropriately communicate risk and status to senior project management and executives. 

  • Work with their peers across the organization to drive test efficiencies, improve frameworks, and enhance the enterprise testing process.  

  • Grow your career in our dynamic and fast paced environment of diverse development platforms and challenging projects that shape the future of the banking industry. 

Required Skills:

  • Must be Bilingual in Spanish

  • 5+ years of proven software testing experience

  • Strong experience within the Agile Methodology.

  • Quick learner and self starter who requires minimal supervision to excel in a dynamic environment

  • Understanding of the software development and QA life cycle processes (including test planning, test case design, execution, defect tracking and reporting)

  • Knowledge of tools such as HP ALM/Quality Center, JIRA, qTest

  • Proven ability to work on testing projects of all sizes

  • Prior experience driving issue resolutions with development

  • Excellent written and verbal communication skills interact across all levels from junior members to senior management

Desired Skills:

  • Analyze data to identify areas for improvement in the quality system.

  • Adaptive, flexible and comfortable working in a matrix environment as a Sr. team member or an individual contributor.

  • Prior experience in Automation testing (QTP/Selenium/TOSCA/Cyara

  • Domain knowledge of banking and financial applications

  • Bachelors' Degree in Computer Science.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22060809

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Monica Kandrac [C]

Referral Bonus:

0