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Network Tools Engineer - Core Technology Infrastructure

Richardson, Texas;

Job Description:

  • Provide L1 and L2 Operational Support for Network Monitoring toolset
  • Implement Network Monitoring tool upgrades and changes in production environment.  
  • Assist with the development of change test plans, execute tests and document results.
  • Coordinate Network Monitoring tool server/database/application patching
  • Certify new product models/version and obtain their approval for use at the bank from all governance processes
  • Develop and maintain event catalog
  • Document Network Monitoring toolset support processes and procedures
  • Assist with Audit deliverables for Network Monitoring toolset  
  • Audit managed device inventory of Network Monitoring toolset
  • Coordinate device seeding remediation activities.
  • Perform Disaster Recovery exercises for Network Monitoring toolset •
  • Onboard new tools for Operational Support by Network Tools Operations. •
  • Submit Change Requests for Network Monitoring toolset

Required Skills

  • Strong Knowledge in the areas of Fault Monitoring, Capacity Management, Configuration Management, and Performance Management within the Network Infrastructure area.
  • General Network engineering experience
  • Cisco Network Services Orchestrator
  •  Unix OS Administration SNMP Syslog
  •  Knowledge on the Change Management process.

Desired Skills

  • Operation Bridge Manager
  • Network Node Manager
  • Network Automation SevOne
  • Forward networks Riverbed NetAuditor SPLUNK NetCool/Omnibus NetCool/Impact Scripting Ansible Python AIOps Agile Project Management Methodologies

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

  • Provide L1 and L2 Operational Support for Network Monitoring toolset
  • Implement Network Monitoring tool upgrades and changes in production environment.  
  • Assist with the development of change test plans, execute tests and document results.
  • Coordinate Network Monitoring tool server/database/application patching
  • Certify new product models/version and obtain their approval for use at the bank from all governance processes
  • Develop and maintain event catalog
  • Document Network Monitoring toolset support processes and procedures
  • Assist with Audit deliverables for Network Monitoring toolset  
  • Audit managed device inventory of Network Monitoring toolset
  • Coordinate device seeding remediation activities.
  • Perform Disaster Recovery exercises for Network Monitoring toolset •
  • Onboard new tools for Operational Support by Network Tools Operations. •
  • Submit Change Requests for Network Monitoring toolset

Required Skills

  • Strong Knowledge in the areas of Fault Monitoring, Capacity Management, Configuration Management, and Performance Management within the Network Infrastructure area.
  • General Network engineering experience
  • Cisco Network Services Orchestrator
  •  Unix OS Administration SNMP Syslog
  •  Knowledge on the Change Management process.

Desired Skills

  • Operation Bridge Manager
  • Network Node Manager
  • Network Automation SevOne
  • Forward networks Riverbed NetAuditor SPLUNK NetCool/Omnibus NetCool/Impact Scripting Ansible Python AIOps Agile Project Management Methodologies

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22050977

Band: H5

Manages People: No

Travel: Yes, 5% of the time

Manager:

Talent Acquisition Contact:

Kathleen Jones-Griffith

Referral Bonus:

0