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Technology Services Lead

Toronto, , Canada

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Job Description

Canada FICC and Equities support team lead located in Toronto. The Canada FICC and Equities support role requires someone who can work in high pressure trading environment and assimilate information from multiple sources quickly. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management.

Responsibilities:

The following are key responsibilities fulfilled by a Risk MAPS Analyst (although not limited to):

  • First point of contact for business requests and reported impact

  • Monitoring and alerting of critical trading system environments

  • Release implementation and post-release testing

  • Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts

  • Troubleshooting of complex systems issues

  • Proactive identification and resolution of problem hotspots

  • Development of tools and driving efficiency/stability improvements

Qualifications:

The ability to quickly and independently develop expertise is a highly valued attribute of the MAPS Canada FICC and Equities support analyst. An effective analyst commonly exhibits the following behaviors:

  • The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly

  • An independent sense of motivation to continuously improve themselves and the environment

  • An intuitive problem solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences

  • The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents

  • The core set of technical skills that are beneficial in the role are:

  • Operating systems: Solaris, Linux, Windows

  • Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...)

  • Grid computing and batch management

  • Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)

Additional Qualifications

  • Product knowledge in Fixed Income, FX and Equities is a plus

  • Electronic trading and exchange connectivity

  • Grid and distributed computing

  • ITRS Genous Enterprise monitoring

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Job Band:

H5

Shift: 

Hours Per Week:

37.5

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Bank of America is one of the world's largest financial institutions, serving individual consumers, small and middle market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk-management products and services. Following the acquisition of Merrill Lynch on January 1, 2009, Bank of America is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading across a broad range of asset classes serving corporations, governments, institutions and individuals around the world. In Canada, Bank of America has a strong market position on which to continue to build, as well as a clear commitment to the market.

Job Description

Canada FICC and Equities support team lead located in Toronto. The Canada FICC and Equities support role requires someone who can work in high pressure trading environment and assimilate information from multiple sources quickly. The role requires a good problem solver, and someone who can adhere to strict procedures and guidelines which include incident, service request and change management.

Responsibilities:

The following are key responsibilities fulfilled by a Risk MAPS Analyst (although not limited to):

  • First point of contact for business requests and reported impact

  • Monitoring and alerting of critical trading system environments

  • Release implementation and post-release testing

  • Build and maintain strong partnerships with business stakeholders, application development personnel, and infrastructure contacts

  • Troubleshooting of complex systems issues

  • Proactive identification and resolution of problem hotspots

  • Development of tools and driving efficiency/stability improvements

Qualifications:

The ability to quickly and independently develop expertise is a highly valued attribute of the MAPS Canada FICC and Equities support analyst. An effective analyst commonly exhibits the following behaviors:

  • The ability to rationalize the impact of multiple concurrent issues/requests and prioritize work accordingly

  • An independent sense of motivation to continuously improve themselves and the environment

  • An intuitive problem solving ability which leads to solution alternatives that reflect the analyst’s diverse foundation of knowledge, skills and experiences

  • The confidence, focus, and adaptable communication style required to effectively coordinate restoration efforts for high-impact technology incidents

  • The core set of technical skills that are beneficial in the role are:

  • Operating systems: Solaris, Linux, Windows

  • Scripting languages: Unix Shell, Perl, Python, SQL (Intermediate level: multi-table joins, grouping results, etc...)

  • Grid computing and batch management

  • Well rounded understanding of infrastructure disciplines (network, server, storage, messaging)

Additional Qualifications

  • Product knowledge in Fixed Income, FX and Equities is a plus

  • Electronic trading and exchange connectivity

  • Grid and distributed computing

  • ITRS Genous Enterprise monitoring

What Bank of America Offers

Bank of America embodies a culture that extends from how we think, to how we behave, and to how we measure performance. By achieving excellence - in everything we do, every time we do it - we deliver the full value of Bank of America for our clients, our shareholders and our employees.

Bank of America places a high value on talent and on maintaining a culture defined by meritocracy. For these reasons, it is deeply committed to professional development, opportunity and accountability at all levels of the organization.

Bank of America is an Equal Opportunity Employer.

Bank of America encourages applications from all qualified individuals. Applicants with disabilities may notify us of any accommodations needed to support your participation in the recruitment process. We wish to thank all applicants for their interest and effort in applying. Please be aware that only candidates selected for interviews will be contacted for this position.

Learn more about this role

Full time

JR-22045413

Band: H5

Manages People:

Manager:

Talent Acquisition Contact:

Bryan Casper

Referral Bonus:

0

Street Address

Primary Location:
181 BAY ST, Toronto, M5J 2V8