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Business Support Manager

Charlotte, North Carolina;

Job Description:

Enterprise Architecture & Engineering (EAE) is a growing department within the Global Technology division at Bank of America that is responsible for:
•    Improving the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls.
•    Advancing our technology platforms through innovation.
•    Deliver the best digital experience for those managing the technology

division.
•    For our teammates and customers Drive accessibility of applications. 
•    Reducing risk and improving quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation.

Job Description 
The business support manager will be responsible for supporting multiple technology executives within Enterprise Architecture and Engineering (EAE). Responsibilities include tracking and reporting on financial and headcount health, opening and tracking positions for hiring, data analysis and location strategy. 

Additionally, the selected candidate will:
•    Partner with supported EAE Executives and peer Business Support Managers (BSMs).
•    Ensure consistent practices around key processes.
•    Coordinate and drive effective management routines, calendar coordination, All Hands, employee recognition, etc.
•    Conduct ad-hoc analysis and reporting on a range of topics, as needed.

Required Skills
•    Strong analytical, financial management and organizational skills with a focus on attention to detail.
•    Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently.
•    Excellent written / verbal communication skills and executive presence.
•    Advanced/Expert MS Office skills, especially Excel.
•    Well organized/excellent time management skills.
•    Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
•    Proven ability to develop executive ready communications and presentations.
•    Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities.
•    Prior experience handling multiple facets of running the business of technology:  financial management including forecasting, project management, process improvement, reporting, data analysis, etc.

Desired Skills
Prior experience as a BSM within BofA technology team.

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Enterprise Architecture & Engineering (EAE) is a growing department within the Global Technology division at Bank of America that is responsible for:
•    Improving the experience for our developers, making it easier to deliver industry-leading solutions, while managing work efficiently and with the right controls.
•    Advancing our technology platforms through innovation.
•    Deliver the best digital experience for those managing the technology

division.
•    For our teammates and customers Drive accessibility of applications. 
•    Reducing risk and improving quality across our technology portfolio by aligning to a single enterprise architecture strategy and delivering governance that enables consistency, integration and automation.

Job Description 
The business support manager will be responsible for supporting multiple technology executives within Enterprise Architecture and Engineering (EAE). Responsibilities include tracking and reporting on financial and headcount health, opening and tracking positions for hiring, data analysis and location strategy. 

Additionally, the selected candidate will:
•    Partner with supported EAE Executives and peer Business Support Managers (BSMs).
•    Ensure consistent practices around key processes.
•    Coordinate and drive effective management routines, calendar coordination, All Hands, employee recognition, etc.
•    Conduct ad-hoc analysis and reporting on a range of topics, as needed.

Required Skills
•    Strong analytical, financial management and organizational skills with a focus on attention to detail.
•    Ability to decompose complex issues and drive timely decisions, knowing when to engage others for additional input, and when to act independently.
•    Excellent written / verbal communication skills and executive presence.
•    Advanced/Expert MS Office skills, especially Excel.
•    Well organized/excellent time management skills.
•    Ability to think strategically across the organization to identify opportunities to improve overall performance efficiency.
•    Proven ability to develop executive ready communications and presentations.
•    Ability to develop comprehensive plans around key organizational priorities and ensure all accountable parties understand respective roles/responsibilities.
•    Prior experience handling multiple facets of running the business of technology:  financial management including forecasting, project management, process improvement, reporting, data analysis, etc.

Desired Skills
Prior experience as a BSM within BofA technology team.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-22034026

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Rhonda Turner [C]

Referral Bonus:

0