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Software Engineer II A - GBS IND

Chennai, , India;

Job Description:

Overview (Bank overview, GBS India overview, Function Overview)*

Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.

We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.

We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.

Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.

*BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.

Process Overview*

Consumer Servicing & Operations Technology team provides and delivers technology solutions to support the Consumer Operations and Home Loans lines of business. The team’s goal is to drive the optimal technology tools and platforms that enable associates to deliver on the customer experience and contribute to the long-term, profitable growth.  The team delivers technology through robust and scalable applications developed on various platforms.

Job Description*

  • Desired Skills:1.-Experience with Appian 7.x/6.x/16x versions, Ability to write complex Appian SAIL Code. Just not drag and drop.
  • 2.-Have worked on one or more end to end Appian BPM implementation (Design/Develop/Deploy/Package)
  • 3.-3+ years of experience in software delivery or software development (Java/JEE/Eclipse/JBOSS/Apache)
  • 4.-Appian BPM Certification, ACAD-2 Preferred.
  • 5.-Experience in building frameworks. (Reference Apps/Plugins/Servlets using Appian API)
  • 6.-Sound Knowledge of Appian Developerure (Software and  System Requirements, Appian Labs )
  • 7.-Solid fundamentals in languages such as Java and JavaScript, and integration technologies such as web services, ESB, JEE Application Servers - JBOSS, WebSphere, Web Servers - Apache, IIS
  • 8.-Relational databases management systems, data modeling, database design, and Structured Query Language (SQL)
  • 9.-Experience with configuration, deployment, and testing of enterprise software applications
  • 10.-Strong problem solving and design skills Appian-specific BPM development
  • 11.-Strong communication and presentation skills
  • 12.-Appian 7.x , SAIL, Java ,SSO, oAuth, LDAP, Active Directory, KDB, Appian Developerure, Spring Security,
  • Integration, Web Services, SOAP, Rest API, MuleSoft,  Connectors, Business Rules Integration(FICO/DROOLS/PRPC), Site Minder

Responsibilities*

•-Perform activities specific to LSST BASE, including: Problem/Incident Management, Release/Deployment, Operational Readiness, Capacity/Availability Management, Application Monitoring, Service Analytics and Reporting, Production Governance, Triage, Associate Support, and Change/Configuration Management;

•-Identify possible production failure scenarios, create incident tickets, enhancements and/or problem tickets in ticket tracking system, and communicate effectively with development and internal business operations teams;

•-Identify vulnerabilities and opportunities for improvement, as well as maintain metrics to help develop analysis that will drive improvement in all areas of Production Services;

•-Create and enhance administrative, operational and technical policies and procedures, and adopt best practice guidelines, standards and procedures;

•-Take ownership of escalations and perform trouble shooting, analysis, research and resolution using advanced query and programming skills;

•-Perform analytical, technical, and administrative work in planning, installing, designing and supporting new and existing equipment and software under moderate supervision;

•-Resolve complex issues and consult with end users to determine optimal configuration of equipment and applications;

•-Work on problems of minimal-moderate scope where analysis of situation or data requires a review of identifiable factors;

•-Exercise judgment within defined procedures and practices to determine appropriate action, as well as increased awareness and exposure to basic technical principles, concepts and techniques

Requirements*

Education*: BE / MCA

Certifications If Any

Experience Range*: 6 Years to 8 Years

Foundational skills*

  • At least 5 years’ experience in BPM space on large and complex projects
  • Extensive experience with  Appian BPM, Pega, IBM and other leading BPM tools
  • Strong skills in Process Modeling and Business Process Reengineering & Optimization
  • Experience in banking domain is a must.
  • Process certifications a great plus
  • Experience in working with matrix organizations and handling ambiguity and unstructured environment
  • Solid understanding of the SDLC (Systems Development Life Cycle) and the requirement management lifecycle.
  • Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflows with focus on KPI’s
  • Experience facilitating workshops and focus groups.
  • Experience developing instructional and procedural documentation and presentations
  • High level of competence with MS Office and MS Visio
  • The successful candidate would have high level communication skills and be able to produce documentation to a high standard. 

Desired skills

  • Experience with Appian 7.x/6.x/16x versions, Ability to write complex Appian SAIL Code. Just not drag and drop.
  • Have worked on one or more end to end Appian BPM implementation (Design/Develop/Deploy/Package)
  • 3+ years of experience in software delivery or software development (Java/JEE/Eclipse/JBOSS/Apache)
  • Appian BPM Certification, ACAD-2 Preferred.
  • Experience in building frameworks. (Reference Apps/Plugins/Servlets using Appian API)
  • Sound Knowledge of Appian Developerure (Software and  System Requirements, Appian Labs )
  • Solid fundamentals in languages such as Java and JavaScript, and integration technologies such as web services, ESB, JEE Application Servers - JBOSS, WebSphere, Web Servers - Apache, IIS
  • Relational databases management systems, data modeling, database design, and Structured Query Language (SQL)
  • Experience with configuration, deployment, and testing of enterprise software applications
  • Strong problem solving and design skills Appian-specific BPM development
  • Strong communication and presentation skills
  • Appian 7.x , SAIL, Java ,SSO, oAuth, LDAP, Active Directory, KDB, Appian Developerure, Spring Security,
  • Integration, Web Services, SOAP, Rest API, MuleSoft,  Connectors, Business Rules Integration(FICO/DROOLS/PRPC), Site Minder

Work Timings*: 10.00 am - 7.00 pm IST

Job Location*: Mumbai/Chennai/Gurugram

Learn more about this role

Full time

JR-21065517

Band: H6

Manages People:

Manager:

Talent Acquisition Contact:

Syed Jung

Referral Bonus:

0