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SQL Server Product & Service Manager - Core Technology Infrastructure

Charlotte, North Carolina;

Job Description:

Role Summary:  ​ ​ The SQL Server Product and Service Manager is responsible for the business management of our client facing database services as well as the acquisition and lifecycle of all related vendor  tools and technologies required to maintain the service.  This role works closely with vendors such as Microsoft on the acquisition and lifecycle management of products in the portfolio. The candidate will be responsible for service financials including chargeback, volumes, budgeting and invoice approval processing.

Responsibilities: 

The product manager should have a good understanding of database technologies, specifically Microsoft SQL Server, and will work closely with the engineering, operational and application teams. This role will manage the product and service lifecycle and is responsible for developing roadmaps by working with the application teams that utilize the service as well as the vendors and engineering teams who do technical development. Additionally, product managers are responsible for all service related financials including invoice processes, service chargebacks, benchmarking and the execution of financial approvals. Candidate must be comfortable presenting technical and financial materials across multiple business silos. This includes procurement, legal, finance, engineering and operations. While it is important to have a strong working knowledge of the product space this role does not require hands on technical expertise. The ideal candidate will have worked closely with SQL Server, but is also interested in the business side of managing technology.

Required Skills:

  • Must have at least 5 years of experience with Microsoft SQL Server

  • Experience with software lifecycles including vendor end of support, product upgrades and version management

Desired Skills: 

  • Acquisition of software and management of large software commercial agreements

  • Budgeting, forecasting and business case development for software. Vendor negotiations

  • Managing software licenses

  • Managing executive briefings with vendors

  • Vendor contracts and procurement processes.

  • Previous experience managing and enterprise technology service offering

  • Strong desire to focus on the business side of technology with daily management of database product financials.

  • Excellent communication and documentation skills

  • Excellent Spreadsheet (Excel) and Presentation (PowerPoint) skills

  • Understanding of the financial services industry.

  • Experience working with technology sales teams.

  • Vendor management and vendor compliance.

  • Experience presenting technical material to executives

Job Band:

H5

Shift: 

1st shift (United States of America)

Hours Per Week:

40

Weekly Schedule:

Referral Bonus Amount:

0

Job Description:

Role Summary:  ​ ​ The SQL Server Product and Service Manager is responsible for the business management of our client facing database services as well as the acquisition and lifecycle of all related vendor  tools and technologies required to maintain the service.  This role works closely with vendors such as Microsoft on the acquisition and lifecycle management of products in the portfolio. The candidate will be responsible for service financials including chargeback, volumes, budgeting and invoice approval processing.

Responsibilities: 

The product manager should have a good understanding of database technologies, specifically Microsoft SQL Server, and will work closely with the engineering, operational and application teams. This role will manage the product and service lifecycle and is responsible for developing roadmaps by working with the application teams that utilize the service as well as the vendors and engineering teams who do technical development. Additionally, product managers are responsible for all service related financials including invoice processes, service chargebacks, benchmarking and the execution of financial approvals. Candidate must be comfortable presenting technical and financial materials across multiple business silos. This includes procurement, legal, finance, engineering and operations. While it is important to have a strong working knowledge of the product space this role does not require hands on technical expertise. The ideal candidate will have worked closely with SQL Server, but is also interested in the business side of managing technology.

Required Skills:

  • Must have at least 5 years of experience with Microsoft SQL Server

  • Experience with software lifecycles including vendor end of support, product upgrades and version management

Desired Skills: 

  • Acquisition of software and management of large software commercial agreements

  • Budgeting, forecasting and business case development for software. Vendor negotiations

  • Managing software licenses

  • Managing executive briefings with vendors

  • Vendor contracts and procurement processes.

  • Previous experience managing and enterprise technology service offering

  • Strong desire to focus on the business side of technology with daily management of database product financials.

  • Excellent communication and documentation skills

  • Excellent Spreadsheet (Excel) and Presentation (PowerPoint) skills

  • Understanding of the financial services industry.

  • Experience working with technology sales teams.

  • Vendor management and vendor compliance.

  • Experience presenting technical material to executives

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-21022750

Band: H5

Manages People: No

Travel: No

Manager:

Talent Acquisition Contact:

Angela Kathmann

Referral Bonus:

0