Overview (Bank overview, GBS India overview, Function Overview)*
Bank of America is one of the world’s leading financial institutions, serving individual consumers, small and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services.
We are committed to attracting and retaining top talent across the globe to ensure our continued success. Along with taking care of our customers, we want to be the best place for people to work and aim at creating a work environment where all employees have the opportunity to achieve their goals.
We are a part of the Global Business Services which delivers technology and operations capabilities to all Bank of America lines of business (LOB) and enterprise functions.
Our employees help our customers and clients at every stage of their financial lives, helping them connect to what matters most. This purpose defines and unites us. Every day, we are focused on delivering value, convenience, expertise and innovation for individuals, businesses and institutional investors we serve worldwide.
* BA Continuum is a nonbank subsidiary of Bank of America, part of Global Business Services in the bank.
The FAKC (Finance and Accounting Knowledge Center) was set up in 2007 as a part of the CFO Global Delivery strategy to provide offshore delivery to Line of Business and Enterprise Finance functions. The capabilities hosted include Accounts Payable, General Accounting & Reconciliations, Management Reporting & Analysis, Research & Analytics, Financial Transaction Processing, Finance Systems Support and Supply Chain Management.
Over the years, the scope of FAKC has been expanded to include operations for other enterprise control functions like Human Resources and Risk and Compliance
(Provide a high level overview of the role and scope of responsibilities)
The Supplier Integration Services & Ariba Operations Support process is involved in getting bank’s suppliers registered on Ariba and establishing relationship between suppliers and BoA to automate ordering, receiving and invoicing. It involves working with lines of business, suppliers and Supply Chain Management to convert manual order and invoice processes to an electronic platform. Activities include confirming enablement type, gathering supplier data, assisting suppliers in registering on the supplier network, receiving supplier content, validating content, testing, and migrating to production
The ideal candidate needs to have specialized knowledge of SCM Processes including strong knowledge of Ariba eRequest Application including upstream and downstream modules. The associate in this role is required to interact with external suppliers, Internal BoA’s LOB contacts & ensure that the enablements assigned to him and other associates are done on time. He/She also needs to be involved in analysis work involving Supplier Spend analysis & data crunching activities hence solid experience in Vendor and Vendor Spend management would be desirable. Time spent on calling is about 30%. 70% of the time is utilized on analyzing supplier spend, invoicing data, exchanging mails for managing Supplier & LOB questions/queries
Certifications If Any
Supply Chain Management/Procurement
3 to 5 Years
• Knowledge of Share Point, MS Office
• Ability to understand Vendor contracts
• Strong focus on accuracy, timeliness and quality of work performed
• Proactive communication with regards to any issues
• Strong MS Excel/Reporting and PowerPoint skills
• Outstanding communication skills & open to working in shift starting at 4:30 PM IST (Sat/Sun Off)
• Knowledge of SAP
4:30 PM to 1:30 AM
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