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Middleware Production Support Engineer

Plano, Texas

Job Description:

**Candidates requiring current or future visa sponsorship will not be considered for this position**

**This role is located in Plano, Texas only. It is not open to telecommuting or remote arrangements**

Supporting of Middleware Applications and Release Management - Support, - Coordinate, Manage and Implement Change Activates for Online Applications, Processes and Infrastructure. Deliver customer profile projects and changes across the consumer and wealth spaces customers for our digital and associate-facing channels

Create/coordinate detail task plans, manage production updates and production turnovers. Review of planned activities for feature differences, manual intervention on each step, Change implementation schedule and support dependency, Static vs Dynamic, Customization flexibility, address performance concerns.

Required Skills:

  • 3-5  years of Production support
  • Strong Analytical and Problem Solving abilities
  • Strong verbal and written communication skills
  • Able to communicate effectively across varied areas including technology, business units and senior leadership
  • Must be able to handle multiple tasks and adapt to daily changing requirements
  • Ability to work independently or with a Team
  • Good Learner both in person and virtually
  • JAVA, J2EE, and /or COBOL
  • DB2  /SQL
  • XML
  • Mainframe and/or Middleware
  • Candidates requiring current or future visa sponsorship will not be considered for this position

Desired Skills:

  • Financial Industry Experience•Tools, Applications, and Systems relevant to Customer Systems Technology
  • Websphere
  • MQ and data replication technologies such as QREP are a plus


1st shift (United States of America)

Hours Per Week: 


Learn more about this role

Full time


Manages People: No

Travel: Yes, 10% of the time


Talent Acquisition Contact:

Referral Bonus:

Check out the Plano office

Located a short distance from Legacy Town Center, we shop at open-air markets, take the family to the Crayola Experience and enjoy the 800 acres of outdoor beauty at Oak Point Park preserve.

Street-level photo looking up at Bank of America tower

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024