What we’re looking for:
- Penultimate year Undergraduate/Master’s student with outstanding academic achievement
- Majoring in Computer Engineering, Computer Science, Information Systems or a related area
- Strong quantitative and analytical skills
- Effective verbal and written communication
- Being comfortable with change and adjust to changing demands and requirements
- Strong team player and client-focused
- Demonstrate energy and drive
- Show a keen interest and passion in Finance and Technology
- Good to have a background or knowledge in programming / scripting (e.g., Python, XML, JavaScript, Windows PowerShell), basic operating system commands (e.g., Windows / Linux) and databases (e.g. SQL), and analyzing datasets (e.g., Excel, SPSS, SAS etc.)
Why Us?
Bank of America’s strategic vision is to deliver market-leading technology that drives our business forward and meets the needs of our clients. Our business-aligned technology teams develop and support the software platforms critical to that goal. These cover the full spectrum of our business including sales, trading and research applications, trade processing, risk management and portfolio management.
In order to maintain our competitive edge and deliver the best solutions to our global client base, we continually invest in cutting-edge technology. This includes the development of programs and applications that allow you to work with the latest technologies and some of the most highly regarded technologists in the industry. The global nature of our business offers you the opportunity to work and interact with colleagues from around the world, supporting an expanding product range and high level of global demand.
What you’ll do:
- Take responsibility in supporting end users by responding to the application issues that underpins the daily operations of the entire bank
- Be involved in Global Incident Management, Event Management, Change Management and Problem Management processes
- Participate in defining the engineering approach and design across the end-to-end technology stack from networks, servers, cloud to modern infrastructure
- Advocate and advance modern agile solution delivery practices and contribute to great design, engineering, and organizational practices
- Work within and across various platform teams and Technology Groups to help build out automated processes and to streamline processes
- Liaise with cross-functional infrastructure teams to manage the delivery infrastructure work for various initiatives and projects within Application Production Services & Engineering (APSE)
- Have exposure to the business management functions
Program Overview
The Technology Summer Analyst Program offers non-software development roles in Application Production Services & Engineering organization. This organization meets the needs of Bank of America’s clients and employees by working alongside development technology teams to design, implement and support cutting-edge applications and infrastructure. Our APSE teams provide application support services and engineering, alongside Core Technology Infrastructure (CTI) team to ensure availability of services such as network, cloud and compute capacity, enterprise storage and databases used to host trading applications, payment systems, mobile applications, and other end-user applications. Additionally, our APS&E teams also provide non-technical services such as market data services & operations, business operations, portfolio & infrastructure delivery project management, incident, change and problem management.
The Summer program is a 10-week program designed to provide Summer Analysts with an unique opportunity to gain an exposure to life at Bank of America and also make significant contributions to the team. The Summer program begins with an orientation and induction to the firm. Summer Analysts are given a true associate experience, as assignments mirror full-time responsibility and include goal-setting and a formal review process.
- Access to the bank’s learning hub containing a variety of learning resources, ranging from banking fundamentals to communication skills
- Structured and on-the-job training
- Networking and social opportunities
- Speaker series with senior management across all lines of business
- Corporate Social Responsibility project/learning
- Involvement in Opportunity and Inclusion training/events
- Consideration for full-time employment upon graduation
Here at Bank of America, our focus is on providing our clients with innovative, safe, and secure solutions by leveraging the most advanced technology tools, coupled with the creativity of our technology teams.
Potential Roles opportunities in Application Production Services & Engineering (APS&E):
- Production Services Specialist: Provides support to end users responding to issues related to Incidents and Problem Management, for multiple applications, with the primary focus on triage leadership of all business impacting incidents. Responsibilities of this role include understanding and ensuring compliance with the Incident Management and Problem Management policies and procedures. This role is the key focal point for the customer/client/associate experience and owns restoring any impacts to those experiences regardless of where the root cause of the impact lies. (opportunities across various lines of business g. Markets – Equities, FICC, Futures & Options, Prime Brokerage, Client Enablement, Banking – Global Payments, Corporate Investment Banking, Consumer, Preferred, Small Business, Enterprise Risk & Finance, Employee Experience Technology, Global Information Security, etc.)
- Technology Operations Specialist: Participates in the planning, development, and implementation of infrastructure solutions involving cross-functional technical experts to meet specific deployment requirements aligned with available playbooks and technical blueprints. This individual is viewed as a technology domain subject matter expert (SME); is able to provide and communicate technology solutions across differing audiences including technical, managerial, and/or vendors. The role will also be engaging with and responsible for new projects, lights on system upgrades, ongoing BAU and advanced support for incidents and problems management.
- Solutions Engineer: Involves in defining the engineering approach across the end-to-end technology stack. This individual will coordinate single or multiple teams to deliver trusted, timely, and secure engineering design solutions that meet business outcomes and enterprise architecture. Other key responsibilities of this role include creating and ensuring system design technology solutions comply with enterprise system design and engineering standards. This individual will advocate and advance modern agile solution delivery practices and evangelize great design, engineering, and organizational practices.
- DevOps Engineer: Accountable for configuring and delivering software delivery automation. Key responsibilities of this role include ensuring that software deployments are configured to meet standards for access, ownership, and authentication. This role ensures software promotion release pipelines are well designed and follow Continuous Delivery (CD) best practices. The individual in this role is aware of development, testing practices, software delivery tools and runtime application standards at the bank and ensures they are integrated during implementation.
- Service Delivery (Project Management): Liaise with cross-functional infrastructure teams to manage the delivery infrastructure work for various initiatives and projects within Application Production Services (APS). This individual will also remediate, escalate, coordinate, and resolve issues/escalations and prioritize work efforts as needed while ensuring proper TI/Application production Services (APS) initiative funding levels are maintained. In support of key APS/TI strategies, this role is responsible for engaging application teams to ensuring awareness, planning and implementation of key TI/APS driven strategies, programs and objectives.
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being an inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Connecting Asia Pacific to the World
Our Asia Pacific team is spread across 19 cities in 12 markets. We are focused on connecting Asia to the world and the world to Asia, using our global expertise to ensure success is shared between us, our clients and our communities. Our regional footprint covers 12 currencies, more than a dozen languages and five time zones, placing us firmly among the region’s leading financial services companies.
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