Skill-Specific Learning

Learn more about skills that are in high demand - including credit, banking, and cyber security. Select the topics below to learn these skills.

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Banking Essentials
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Banking Essentials Virtual Instructor Led Training

Learn more about what a career at a financial services firm could look like

Banking Essentials Resource guide

Use this resource guide as a reference before, during and after the virtual instructor led workshop.

Financial Services Sector

The financial services sector provides financial services to people and corporations. This segment of the economy is made up of a variety of financial firms including banks, investment houses, lenders, finance companies, real estate brokers, and insurance companies.

Bank of America Named World’s Best Bank by Euromoney Magazine

Euromoney magazine has named Bank of America the World’s Best Bank for 2022. The honor was announced last night at Euromoney’s Awards for Excellence gala, recognizing outstanding leadership in financial services. Euromoney also named Bank of America the World’s Best Bank for Payments and Treasury for the second consecutive year. The bank won a further eight regional and country awards.

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Credit Basics
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Credit Basics Virtual Instructor Led Training

Get a clearer picture of how credit creates opportunities for individuals, the impacts of using credit wisely and tips for building a strong credit foundation

Managing Personal Credit

Learn how to manage your credit with Better Money Habits. Topics include securing a loan, buy a car and more.

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Cyber Awareness
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Cyber Security Awareness Virtual Instructor Led Training

Raise awareness of digital threats and cyber security to protect themselves from crime

Privacy & Security Center at Bank of America

Your security is our top priority


We empower a more secure, interconnected world. We encourage everyone to do their part to prevent digital wrongdoing of any kind.

Federal Trade Commission- Online Privacy and Safety

Understanding online privacy, how to protect your devices from hackers and threats, and how to avoid common online scams.

PBS- Nova Labs

Whenever we go online—to shop, chat with our friends, or do anything else—we put ourselves at risk of cybercrime. Computer viruses can corrupt our files, hackers can steal our data, and criminals can trick us into revealing sensitive information. But luckily there are simple steps we can take to protect our digital lives.

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Microsoft Office Basics
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Microsoft Office Help & Training

Learn how to get more done fast with Microsoft 365.

Word help and learning

Create documents with ease with Word.

Excel help and learning

Analyze data and create visulas to help you tell the story in Excel.

PowerPoint help and learning

Create professional slide layouts with PowerPoint.

Outlook help and learning

With Outlook learn how to organize your emails, manage your calendar and share files from the cloud.

Access help and learning

Do you have an idea for a database to help your team work more efficiently? With Access, you don’t have to be a developer to implement it. Take advantage of your data with the power of Access—without writing code or becoming a database expert.

Sharepoint help and learning

Build intranet sites and create pages, document libraries, and lists with SharePoint.

OneNote help and learning

OneNote is your very own digital notebook. Whether you have a million ideas, a million things to do, Or a million things to remember, OneNote is the perfect app for capturing pretty much everything.

“I appreciate the time as I am looking to get a job at

Bank of America in the future. Thank you.”

– Jorge, Past participant

DISCLAIMER: These trainings are provided as a service to the community, with no guarantee of the results obtained from the training, express or implied, including, but not limited to employment at Bank of America. These trainings should be regarded as general information. ©2023 Bank of America Corporation. All rights reserved.