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Skill-Specific Learning

Learn more about skills that are in high demand – including credit, banking, and cyber security. Be sure to register for a free live, virtual instructor led workshop. At your own pace, take advantage of the additional resources from Bank of America and the internet.

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Banking Essentials
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Banking Essentials Virtual Instructor Led Workshop

60 minutes

Learn more about what a career at a financial services firm could look like.

Banking Essentials Resource guide

15 minutes

Use this resource guide as a reference before, during and after the virtual instructor led workshop.

Banking Essentials Recording Part 1: Understanding the financial services industry

3 minutes

A quick overview of the financial services industry.

Banking Essentials Recording Part 2: The Business of Banking

5 minutes

A quick overview of how banks work and the services they provide.

Banking Essentials Recording Part 3: Working in Banking

2 minutes

Understand what is like to work in the banking industry.

Banking Essentials Recording Part 4: Working at Bank of America

6 minutes

Get a preview of what it is like to work at Bank of America. Understand our values and see how jobs are organized.

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Credit Basics
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Credit Basics Virtual Instructor Led Workshop

60 minutes

Get a clearer picture of how credit creates opportunities for individuals, the impacts of using credit wisely and tips for building a strong credit foundation.

Managing Personal Credit

2 minutes

Learn how to manage your credit with Better Money Habits. Topics include securing a loan, buy a car and more.

Credit Basics – Part 1

10 minutes

This first video in the two-part series will guide you through the benefits of credit, key credit terms, and various types of credit, in an easy to understand way.

Credit Basics – Part 2

15 minutes

This second video in the two-part series continues covering the basics of credit, walks through the loan process and shares tips to build and maintain good credit.

Credit Basics – Interactive Workbook

25 minutes

This workbook contains the supplemental material for the Credit Basics videos.

Security system screen and fingerprint Security system screen and fingerprint Security system screen and fingerprint
Cyber Awareness
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Cyber Security Awareness Virtual Instructor Led Workshop

60 minutes

Raise awareness of digital threats and cyber security to protect themselves from crime.

Cyber Security Awareness Resource guide

15 minutes

This Cyber Security Awareness guide will serve as a resource to provide learners the skills needed to raise awareness about digital threats and security while also feeling empowered to protect your personal information. This guide is ideal for individuals looking to elevate their understanding of the importance of information security.

Privacy & Security Center at Bank of America

2 minutes

Your security is our top priority.

NCA

2 minutes

We empower a more secure, interconnected world. We encourage everyone to do their part to prevent digital wrongdoing of any kind.

Federal Trade Commission- Online Privacy and Safety

2 minutes

Understanding online privacy, how to protect your devices from hackers and threats, and how to avoid common online scams.

PBS- Nova Labs

2 minutes

Whenever we go online—to shop, chat with our friends, or do anything else—we put ourselves at risk of cybercrime. Computer viruses can corrupt our files, hackers can steal our data, and criminals can trick us into revealing sensitive information. But luckily there are simple steps we can take to protect our digital lives.

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Microsoft Office Basics
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Microsoft Office Help & Training

5 minutes

Learn how to get more done fast with Microsoft 365.

Word help and learning

5 minutes

Create documents with ease with Word.

Excel help and learning

5 minutes

Analyze data and create visuals to help you tell the story in Excel.

PowerPoint help and learning

5 minutes

Create professional slide layouts with PowerPoint.

Outlook help and learning

5 minutes

With Outlook learn how to organize your emails, manage your calendar and share files from the cloud.

Access help and learning

5 minutes

Do you have an idea for a database to help your team work more efficiently? With Access, you don’t have to be a developer to implement it. Take advantage of your data with the power of Access—without writing code or becoming a database expert.

Sharepoint help and learning

5 minutes

Build intranet sites and create pages, document libraries, and lists with SharePoint.

OneNote help and learning

5 minutes

OneNote is your very own digital notebook. Whether you have a million ideas, a million things to do, Or a million things to remember, OneNote is the perfect app for capturing pretty much everything.

A man and woman, dressed in business attire, focus on a tablet the woman is holding within a corporate setting. A man and woman, dressed in business attire, focus on a tablet the woman is holding within a corporate setting. A man and woman, dressed in business attire, focus on a tablet the woman is holding within a corporate setting.
Technology Essentials
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Technology Essentials Virtual Instructor Led Workshop

60 minutes

This workshop is designed for non-tech people who currently interact with technology at work or learners wishing to explore what a career in technology looks like. Learners will be introduced to technology concepts and trends, specialized technologies and emerging applications used in the workforce and the new careers that are being created because of them.

Technology Essentials Resource guide

15 minutes

Use this resource guide as a reference before, during and after the virtual instructor led workshop.

A business professional in a wheelchair is actively engaged in a video conference call at his desk in a corporate setting. A business professional in a wheelchair is actively engaged in a video conference call at his desk in a corporate setting. A business professional in a wheelchair is actively engaged in a video conference call at his desk in a corporate setting.
Digital Awareness
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Digital Awareness Virtual Instructor Led Workshop

60 minutes

This workshop is intended for someone who is new to technology and working digitally. It will provide context on the how and why behind the apps and programs (technology) we use every day behind the scenes. Learners will be introduced to the many different forms of available technology and how they can best use digital technology to make everyday life easier at work, including how to find, evaluate, create and communicate information from various devices.

Digital Awareness Resource guide

15 minutes

Use this resource guide as a reference before, during and after the virtual instructor led workshop.

“Very interesting, I hope more companies will offer this great course.”

– Jorge, Past participant

DISCLAIMER: These trainings and materials are provided as a service to the community, “as is,” with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use, express or implied, including, but not limited to employment at Bank of America, warranties of performance, quality and fitness for a particular purpose. These trainings and materials should be regarded as general information. ©2024 Bank of America Corporation. All rights reserved.