Operations Analyst

Job Description:

Job Title: Operations Analyst

Corporate Title: Officer

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location: Dublin

Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.

Job Description:

This role is an exciting opportunity for a talented individual to work in the dynamic Equity Transaction Services space. The team provides primarily middle & back-office support to various Equity Trading Desks who trade across global markets for EMEA based clients. The role involves facing off with many different business lines, gaining exposure to a multitude of systems and departments.  

The successful candidate will have the opportunity to play a key role supporting our Sales Trading Desks as well as working closely with our back-office settlement teams and Client Relationship Managers. The team deals primarily with the booking, allocation and confirmation of cash equity trades executed with our institutional client base.  Additionally, we also support the Swaps desk for Broker checking services and the cash equity business for Priority Client trade matching services.

Responsibilities:

• Booking of trade allocations and monitoring client confirmations.
• Providing Support for the London Sales & trading Desks using knowledge of Operational Risk, Client Money Protection and Funding to ensure timely allocation, confirmation and settlement of trades
• Managing client communications and queries in a timely and knowledgeable manner
• Resolution and escalation of unmatched trades for EMEA Priority Clients settling in the European markets using market related experience with knowledge of Equity products
• Timely response to client queries regarding the settlement of their trades
• Using OMGEO CTM and various internal systems to monitor live risk and ensure accurate and timely booking/allocation of trades.
• Problem escalation to product specialists and technical support teams
• Client Fails Reporting
   

What we are looking for:

• Relevant 3rd Level Degree or equivalent
• Previous experience in a client facing financial operations environment in a financial institution.
• Knowledge of Operational Risk, Client Money Protection and Funding 
• Excellent Client focus skills - ability to build relations with internal and external clients to provide top tier client service         
• Prioritise and work to deadlines and ensure queries resolved in a timely manner.
• Knowledge of EMEA markets e.g. buy-in risks, settlement fines, market nuances
• Up to date market knowledge on key initiatives and developments within the clearing and settlement space    
• Experience of using Vendor platforms such as OMGEO CTM, ALERT, Traiana/Harmony an advantage.
• Clear communicator both written and verbal with both internal departments and external clients / counterparties
• Competent Excel skills and the ability to manipulate data 

Benefits of working at Bank of America
Ireland

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of adult-care per annum
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.