DevOps Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for configuring complex software delivery automation. Key responsibilities include ensuring software deployments are configured to meet access, ownership, and authentication standards. This job may modify code for software deployment automation and ensures software promotion pipelines for complex/high availability applications follow Continuous Delivery best practices. Job expectations include the ability to integrate development, testing practices, software delivery tools, and runtime application standards at the bank.

Responsibilities:

• Configures and maintains the set of tools and services that provide Continuous Integration and Continuous Delivery (CI/CD) services and validates access control mechanisms for the Software and Infrastructure Engineering team throughout the software development lifecycle
• Reviews the configuration of applications servers to confirm that CI/CD service platform onboarding pre-requisites are available and configured properly
• Monitors and responds to alerts based on the key performance indicators (KPI) for the services supporting CI/CD and escalated events and issues from DevOps Engineers, creating issues and action-plan summaries for stakeholders
• Mentors and clarifies issues and practices for DevOps Engineers
• Works with Infrastructure, Solutions Engineers, and Site Reliability Engineers to understand changes in CI/CD service platform components and behaviors and planned changes in monitoring and alerting capabilities
• Responds to risk or audit identified issues with access control processed designed for compliance with firm separation of duties practices, and software release management standards and policies
• Executes change tickets for CI/CD service onboarding and decommissioning using approved change management processes as scheduled by Software or Infrastructure Engineers

Required Qualifications:

• Candidate should be experienced in supporting the Force.com platform and have excellent interpersonal and communication skills. Having 5+ years of Salesforce administration and/or development experience will be a good match for this position. Ability to identify, triage and document issues and resolutions will be preferred. Able to work independently and as a team is a must. Salesforce certified, highly organized and self-motivated individual is a big plus.
  • Salesforce administration
  • Team Leader experience
  • Design and Development experience
  • Knowledge of CRM
  • Proficient with Windows platform
  • Proficient with MS office
  • Strong communication skill
  • Strong problem solving and analytic skill

Desired Qualifications:

• Salesforce certifications
• Database experience

Skills:

• Analytical Thinking
• Collaboration
• DevOps Practices
• Result Orientation
• Solution Delivery Process
• Adaptability
• Application Development
• Influence
• Innovative Thinking
• Risk Management
• Architecture
• Project Management
• Solution Design
• Stakeholder Management
• Technical Strategy Development

Minimum Education Requirement: Bachelor’s degree in computer science or engineering or equivalent work experience.

Shift:

Hours Per Week: