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Administrative Assistant III

Charlotte, North Carolina
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

The Administrative Assistant III plays a critical role in supporting senior leaders and their teams by ensuring smooth day-to-day operations. This position requires a proactive and highly organized individual who can manage complex calendars, coordinate meetings and travel arrangements, prepare reports and presentations, and handle confidential information with discretion. The ideal candidate will serve as a key liaison across departments, fostering collaboration and maintaining a high level of professionalism in all interactions. This role demands a strong sense of ownership, attention to detail, and the ability to thrive in a fast-paced, dynamic environment.

Responsibilities:

  • Communicates with executives and line management to gather and convey relevant information
  • Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment
  • Manages the calendar of multiple executives proactively, effectively resolving conflicts that arise in a professional manner
  • Arranges and handles details related to travel arrangements, expense reports, meetings, and appointments
  • • Prepares meeting minutes and related meeting documents, utilizing written and oral communication skills
  • • Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems

Skills:

  • Administrative Services
  • Attention to Detail
  • Customer and Client Focus
  • Planning
  • Prioritization
  • Adaptability
  • Collaboration
  • Event Planning
  • Office Administration
  • Problem Solving
  • Facilities Management
  • Oral Communications
  • Recording/Organizing Information
  • Research
  • Written Communications

Required Skills:

  • Minimum of 5 years of administrative experience supporting senior-level executives
  • Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and virtual collaboration tools (e.g., WebEx, Teams)
  • Exceptional organizational and time management skills with the ability to prioritize multiple tasks
  • Intellectual curiosity to absorb the business content and operating model
  • Strong written and verbal communication skills
  • Proven ability to handle sensitive and confidential information with integrity
  • Ability to work independently and as part of a team, demonstrating initiative and sound judgment

Desired Skills:

  • Experience in financial services or a large corporate environment
  • Familiarity with Bank of America systems and processes
  • Project coordination or light project management experience
  • Strong interpersonal skills and a customer-focused mindset
  • Ability to adapt quickly to changing priorities and business needs

Enterprise Description Overview:
This job is responsible for providing diverse and confidential administrative support, including extensive calendar management. Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, gathering and reporting information relevant to/for the executive, and responding to incoming mail. Job expectations may include assisting with organizing in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

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Full time

JR-25041887

Manages People: No

Travel: No

Age requirement: Must at least be 18 years of age.

Street Address

Primary Location:
100 N TRYON ST, NC, Charlotte, 28255