
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading a group of employees who perform strategic analysis to understand portfolio risk, increase profitability, and optimize operational performance. Key responsibilities include determining strategic priorities for the team, identifying trends, and leading efforts to maximize risk versus return for the business unit. Job expectations include using data and analytics to solve complex problems, coaching and developing employees, and partnering across technology, product, and risk leadership to drive performance.
Responsibilities:
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Skills:
Required Qualifications:
3+ year of Mortgage, Vehicle, Servicing Operations or Credit Assistance experience
In depth knowledge of Mortgage, Vehicle, Servicing Operations or Consumer Collection regulations policies and procedures
Strong ability to analyze data to influence business performance OR Strong analytical and problem solving skills as demonstrated by 5-7 years of experience
Strong communication skills and leadership skills
Process management experience
Proficient at written and oral communication, including presentation skills
Ability to manage multiple priorities simultaneously
Goal driven and results oriented
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role