
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for leading a team supporting data and technology requests, complex reporting and analysis, and modeling to manage risk and minimize credit and operating losses. Key responsibilities include managing the review and analysis of portfolio trends, directing the development of more complex databases or queries to extract data, and supporting the production of data for internal and external reporting needs. Job expectations include working with Technology to implement changes necessary to support ongoing data needs.
Under the GRM Data Governance Executive’s leadership, the Program Manager will oversee the fulfillment of the GRM DSM organizational goals, coordinating activities between multiple projects and workstreams, proactively monitoring progress, resolving issues and initiating appropriate corrective action. The Program Manager will also be accountable for defining and overseeing the program's governance structure, developing executive-level status reporting and communicating program objectives, structure, and status to key stakeholders across multiple organizations within Bank of America.
Responsibilities:
• Lead the planning and execution of complex programs related to Global Risk Management data governance and strategy
• Develop and implement a comprehensive communication strategy to ensure alignment of all key stakeholders across the enterprise with program objectives
• Define and oversee the governance structure of key programs
• Engage and motivate diverse teams to achieve program objectives within set timelines and budgets
• Develop and present executive-level reporting on program objectives and status
• Coordinate cross-functional efforts and ensure alignment with organizational strategies
Responsibilities:
Develops, executes, and enhances reporting to allow Risk and business partners to effectively identify and manage risk
Manages the analysis of trends and oversees the data design, portfolio trends, loss trends, and portfolio dynamics to ensure alignment with business strategies
Serves as a liaison between the data, technology, and reporting teams in support of strategic initiatives affecting multiple Risk functions and lines of businessto ensure company goals are met
Manages database production processes and performance reports for senior management, using data mining and other advanced analytical techniques to aggregate data
Responds to complex ad-hoc requests for information from both internal and external parties
Leads cross-functional strategic efforts to remediate data quality issues
Provides oversight of relevant systems and assures controls are operating effectively by monitoring outputs
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals.
Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.
Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.
Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.
People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.
Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.
Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.
Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.
Required Skills:
• Bachelor’s degree in business administration or an engineering related subject
• 8+ years of experience in program management, preferably within the financial industry
• Demonstrated ability to lead and mange large-scale, cross-functional programs
• Exceptional leadership, communication, and stakeholder management skills
• Proven ability to work in a complex, fast-paced and evolving environment
• Exceptional written and verbal communication skills and executive presence
Desired Skills:
• Program and/or project management certification (e.g., PMP or PgMP)
• Technical service delivery management experience
• Experience with technology methodologies
• Scrum master certification
Skills:
Business Intelligence
Data Visualization
Issue Management
Project Management
Risk Management
Business Acumen
Continuous Improvement
Risk Analytics
Stakeholder Management
Technical Documentation
Adaptability
Attention to Detail
Data and Trend Analysis
Performance Management
Regulatory Relations
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role