Analyst II - Tech Delivery

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
Responsible for capturing and refining business and/or system requirements (based on specialization). Works with stakeholders to understand their needs, analyze problems, and capture their requirements, and then working closely with the Development Team to refine the requirement into specifications that can be executed by the team. Possess a working knowledge of the business and/or technical domain based on their specialization. Leverages experience and understanding of stakeholder needs to help create a solution, envisions the solution to solve a problem (manual or through software). Performs Cost/Benefit Analysis to align the technology to business strategy. Gathers & catalogs functional, non-functional, and technical requirements for stakeholder requests. Determines the impact of modifications and enhancements on the application. Acts as the product(s) subject matter expert to support scope and requirement decisions. Ensures changes to the application are compliant with bank standards and policies. Assists users and development team with application testing and troubleshooting, and may help configure test solutions to validate functional and system needs. Identifies, document and troubleshoot application related problems. Documents process, procedures and workflows associated with applications. Leads or participate in continuous improvement efforts; Building expertise in creating, analyzing, and improving processes. Creates, maintains and presents training materials for end-users. Individual contributor.

Responsibilities:

The Senior Analyst will partner with Business Leaders, Product Owners and Subject Matter Experts to define and understand vision, define and document functional and non-functional requirements and act as a focal point between the business stakeholders and the technology team.

• Maintaining and encouraging compliance with any appropriate standards and guidance to ensure that the project provides full traceability from concept to delivery.

• Identification and analysis of a Business Need and development of one or more Alternative Business Solutions by gathering, analyzing and documenting functional and non-functional requirements

• Responsible for the translation of the Business Requirements into System Requirements, which describe what the system, process, or product must do to fulfill the business requirements.

• The Analyst must make the System Requirements understandable and acceptable to IT developers, QA and UAT Analysts

• Assist with user acceptance testing activities

• The Analyst develops and presents artifacts describing the Business Requirements including, as appropriate: Presentations and Charts, Process Flows, Data models, Use Cases, Other Requirements Documents as appropriate to document and communicate the Requirements.

• The Analyst may also be responsible for tracing the requirements during implementation to ensure that the developed system is consistent and in scope with the determined system requirements

• Drive User Story generation across business and technology teams to support a healthy backlog of capability development within assigned project scope

Required Qualifications:

• Compliance or Audit experience is highly preferred. Previous experience in Business / Systems Analysis is a must.

• Must have experience working with Agile methodology.

• Strong SQL skills, knowledge of Oracle and understanding of relational databases and distributed systems.

• Must be able to gather and revise requirements based on user storyboards then provide the detailed requirements to developers within a quick turnaround timeline.

• Works autonomously in a fast-paced multi-disciplinary team environment

• Handles multiple tasks and can support multiple project needs simultaneously

• Acts quickly on issues and requests associated with business needs using the appropriate escalation path

• Good written and oral communication skills including technical writing skills

• Works well under pressure to meet tight deadlines

• Possesses excellent interpersonal skills to work well with managers and senior business leadership

• Evidence of 7-10 years professional experience focusing on business, process or systems analysis and requirements management in a complex regulated environment (finance, accounting, health, etc.)

• Strong analytical skills

• Applied experience in agile development teams, along with understanding of waterfall and the transition between the 2 methodologies

• Highly skilled with Microsoft Word, Excel, Visio, SharePoint, Power Point

• Familiarity with defect tracking system

Desired Qualifications:

• Knowledge of Financial Crimes Technology applications

• Bachelor in Computer Science or related field

• Experience with Horizon JIRA tool

• Risk management and control experience

Shift:

Hours Per Week: