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Information Security Endpoint Engineer

Charlotte, North Carolina
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


 

Position Summary:

Engineer is expected to respond to policy requests and incidents for the CrowdStrike client and Trellix applications. In addition, this individual will have to coordinate with multiple groups within the bank and follow bank-approved processes for policy approvals, change management and problem management. As a part of these responsibilities the engineer is expected to use diagnostic and troubleshooting skills to diagnose and solve for application incompatibilities and system resource management issues as well.

Required Qualifications:

1) A good working knowledge of the CrowdStrike application and administration console

2) A good working knowledge of the Trellix ePO application and administration console with a specialization in one or more of the following areas:

 - ePO administration / Trellix Agent

 - ENS Threat Prevention

 - ENS Exploit Prevention (especially skills around custom rule creations)

 - ENS Firewall

- ENS on MACS

 - DLP

3) A strong knowledge of the Windows operating system

4) Strong scripting skills (Powershell)

5) Exposure to and understanding of Change Management applications and processes

6) Ability to document findings, configurations and processes

7) Soft skills to include

 - Self starter

 - Ability to work between teams and direct those teams towards consensus

8) Excellent communication skills both written and verbal; know your audience for the particular circumstance

Shift:

1st shift (United States of America)

Hours Per Week: 

40

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Full time

JR-25036448

Manages People: No

Travel: No

Age requirement: Must at least be 18 years of age.

Street Address

Primary Location:
150 N COLLEGE ST, NC, Charlotte, 28255
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Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates.

 

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Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work.

 

This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.