Transaction Management Ops Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

LOB Description:

This position will involve various tasks that are used to mitigate firm and client risk across multiple entities and platforms. Primary responsibility is the processing of Buy In notices & executions for trade resolution related to 161, 671, Financing and Clearing, Bofas Prime Brokerage and Stock Loan. There will be daily interaction via email and phone calls with contra brokers, trade support teams, trading desks, branch offices, Financing and Clearing, Bofas Prime Brokerage clients, and other internal Operation areas.  Daily processing tasks include mitigation of firm risk/exposure by ensuring proper Buy In notices are sent out to contra brokers via DTC SmartTracks application, sending and receiving manual notifications via email as well as sending manual Buy In notifications to internal clients/traders who are short on stock record.  Associate will be responsible for learning and adhering to FINRA, SEC and other Regulatory Buy In rules.  Associate will be required to multi task in a high volume, fast paced environment all while meeting regulatory deadlines.      
 

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Required Qualifications:

• Ability to escalate appropriately and obtain problem solving skills                                                                                                         
• Solid oral & written communication skills                                                                                                                         
• Ability to multitask in a high volume/fast paced environment
• Ability to learn and understand different Buy In functions relating to 161, 671, Financing and Clearing, BofAS Prime Brokerageand Stock Loan
• Ability to learn and understand FINRA, SEC and other Regulatory Buy In Rules
• Able to work from 9am-6pm    

Desired Qualifications:

• Strives to bring new thoughts and ideas to teams in order to drive innovation and unique solutions
• Excels in working among diverse viewpoints to determine the best path forward
• Experience in connecting with a diverse set of clients to understand future business needs - is a continuous learner
• Commitment to challenging the status quo and promoting positive change.
• Participate in and drive collaborative efforts to advance tools, technology, and ways of working to better serve an evolving client base
• Believes in value of diversity so we can reflect, connect and meet the diverse needs of our clients and employees around the world

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Shift:

Hours Per Week: