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Quality Specialist II

Charlotte, North Carolina
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:
This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

Responsibilities:

  • Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements

  • Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria

  • Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage

  • Identifies automation opportunities and develop test automation for applicable test types

  • Executes test cases, including manual and automated tests, and record test results

  • Designs test data and ensure data compliance requirements are met on all levels of test environments

  • Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Required Qualifications:

  • Responsible for Requirements gathering through sessions with business users, existing documents & procedures.

  • Experience (5+ years) in software testing, including expertise in test automation.

  • Ensures the testing strategy and processes are well-defined and continuously improved for the team.

  • Establishes a test and automation strategy, creating common test frameworks, defining and managing test processes including defect management and reporting.

  • Creates and optimizes test processes including defect management and reporting.

  • Contributes to building quality into the SDLC using best practices and tools.

  • Leads test planning for complex features that span across the platform or multiple teams.

  • Ensures alignment and sign off for test cases from business and other stakeholders.

  • Take end-end bottom line responsibility for a Project right from proposal to project completion.

  • Manages test execution and assists with resolving, communicating, or escalating any issues that may result in test plan variance.

  • Participates in triaging reported issues/defects and assists with resolving or escalating them, as necessary.

  • Manages traceability and complies with ECM standards.

  • Agile tools (JIRA), Automation testing

  • Translate business needs into system requirements for the testing teams by creating functional and Automation use cases driven by test data and process workflows.

  • Bachelor's Degree in Computer Science/Electronics/Electrical Engineering or equivalent work experience.

  • Leading both offshore and onsite testing teams.

Desired Qualifications:

  • Selenium web driver

  • Conducting training and sharing Knowledge across projects and applications, thereby removing dependency and timely delivery of the initiatives.

  • Experience working in financial services or a similarly regulated industry is a plus.

  • Strong communication and stakeholder engagement skills, capable of influencing technical and non-technical audiences.

Skills:

  • Analytical Thinking

  • Application Development

  • Automation

  • Business Acumen

  • Test Engineering

  • Influence

  • Solution Delivery Process

  • Stakeholder Management

  • Technical Strategy Development

  • User Experience Design

  • Agile Practices

  • Architecture

  • Collaboration

  • DevOps Practices

  • Solution Design

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

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Full time

JR-25031972

Manages People: No

Travel: No

Age requirement: Must at least be 18 years of age.

Street Address

Primary Location:
401 N Tryon St, NC, Charlotte, 28255