Operations Team Lead, Global Operations, Australia

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

About the Team:

Global Banking Operations (GBO) Governance & Control (G&C) Team in Australia is responsible for the management of local regulatory compliance and risk management obligations.

Joining the G&C team, you will actively engage with the broader GBO team to ensure obligations are met and projects strategically managed for delivery within agreed timelines.

This position requires frequent interaction with local Payment Operations, GFCC and Compliance partners and requires the ability to handle multiple workstreams at once.

Responsibilities:

• Perform daily regulatory reporting; actively manage and mitigate regulatory risk.
• Implement change resulting from regulatory mandates and for offshoring plans.
• Be accountable for the management of and closure of operational control gaps.
• Articulate clearly and concisely. Adhere to “identify, escalate, debate” principle.
• Achieve satisfactory results from internal audits and targeted risk assessments.
• Be comfortable delivering in a high pressure and evolving working environment.
• Demonstrate consistency, be reliable and organized, endeavor to meet deadlines.
• Be a team player with conduct consistent with BofA core values and principles.

Valuable experience:

• 5+ years GB/GM Operations Operational Risk experience, particularly in Payment Ops
• Some experience in regulatory reporting and processes improvement
• Ability to effectively partner with and influence other business units.
• A track record in managing operational and/or regulatory risk
• An understanding of the Australian regulatory environment
• Experience with AUSTRAC: IFTI, Section 49 and TTR reporting