Delivery Lead - Technology

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Responsible for the planning, coordinating, and delivery of defined deliverables for APAC portfolio under GPS International program which requires engagement from teams across multiple organizations. Communicates the target outcomes, coordinates delivery, manages risks, ensures compliance to standards, and provides visibility into the health of the program. Ensures execution and delivery meets the client’s expectations in terms of the target outcomes, timeline, cost.

Responsibilities:

• Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
• Manages coordination of delivery and dependencies across multiple teams
• Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
• Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
• Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
• Supports resource planning for delivery and execution
• Ensures adherence with Enterprise Change Management standards
• Manages financials for the program, co-ordinates with project delivery lead with resource planning, and facilitate sync points between business and technology leaders across multiple organizations. Establishes the target outcomes in partnership with the stakeholders and leaders. Makes sure project over/under burns are within the SLA
• Establishes and builds relationships with business and technology leaders across multiple organizations, as well as Compliance and Risk. Coordinates and facilitates the program routines – e.g. kick-off, status reviews, stakeholder meetings, change controls, tollgates, etc.
• Plans and coordinates delivery and dependencies across multiple organizations. Promotes/facilitates communication and collaboration across organizations to achieve the target outcomes and timeline. Facilitates dependency management/risk management/impediment removal
• Responsible to provide status updates to stakeholders and leadership pertaining to the target outcomes, delivery, risks/issues, and schedule.
• Ensures that execution is aligned with target outcomes by working with the sponsor/stakeholders. Ensures the work delivered complies with Enterprise Change Management standards.
• Tracks the success metrics and reviews performance with stakeholders and leadership. Manages the financials and assists with resource planning for the program. Provides input to define/improve the Change Management process for the Portfolio. Individual Contributor. Tracking deliverables E2E from Agile plan view to JIRA

Required Qualifications

• Agile / Scrum Master experience
• 5+ years of End-2-End Project/Release Management experience
• Strong Project Management Skills, ability to lead a team and drive to results
• Must have the ability to work independently with minimal supervision
• Must possess analytical and problem solving skills
• Excellent oral and written communication skills
• Excellent time management and prioritization skills
• Strong project financial management skills
• Guides projects through all phases, ensuring required standards and processes are followed, required documents are completed, and required tracking systems are kept updated
• Develops and manages to project plan
• Identifies, assigns, tracks, escalates, and resolves issues
• Schedules and facilitates regular meetings to review progress and status, and ad hoc topical meetings; formulates agendas and documents minutes, action items
• Ability to provide project status/metrics on deliverables or escalate issues to sr. leaders and executives
• Microsoft Office (Word, PowerPoint, Excel) proficient

Desired Qualifications

• ·   Bachelor’s degree

Skills:

• Collaboration
• Project Management
• Result Orientation
• Solution Delivery Process
• Stakeholder Management
• Analytical Thinking
• Business Acumen
• Financial Management
• Influence
• Risk Management
• Agile Practices
• Architecture
• Data Management
• Solution Design
• Technical Strategy Development

Shift:

Hours Per Week: