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Quality Specialist II

Plano, Texas
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Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
 

Job Description:


This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

Position Summary:

This is a QA Testing position in Bank of America’s Erica, Chat, and Voice Technology organization. The tester will work side by side with development and business partners to determine optimal test coverage and ensure high quality software is delivered to our customers. They will be responsible for planning, executing, and managing the testing effort for a variety of projects across multiple lines of business and technology platforms. The tester is expected to learn the business and technical components of an application to appropriately communicate risk and status to senior project management and executives. Work with their peers across the organization to drive test efficiencies, improve frameworks, and enhance the enterprise testing process. Grow your career in our dynamic and fast paced environment of diverse development platforms and challenging projects that shape the future of the banking industry. 

Responsibilities:

  • Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
  • Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
  • Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
  • Identifies automation opportunities and develop test automation for applicable test types
  • Executes test cases, including manual and automated tests, and record test results
  • Designs test data and ensure data compliance requirements are met on all levels of test environments
  • Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Required Qualifications:

  • 5+ years of proven software testing experience.
  • Strong experience within the Agile Methodology.
  • Quick learner and self starter who requires minimal supervision to excel in a dynamic environment.
  • Deep understanding of the software development and QA life cycle processes (including test planning, test case design, execution, defect tracking and reporting).
  • Strong knowledge of tools such as HP ALM/Quality Center, JIRA, Octane.
  • Proven ability to work on testing projects of all sizes.
  • Prior experience driving issue resolutions with development Excellent written and verbal communication skills interact across all levels from junior members to senior management.
  • Analyze data to identify areas for improvement in the quality system.
  • Adaptive, flexible and comfortable working in a matrix environment as a Sr. team member or an individual contributor.
  • Prior experience in Automation testing. (QTP/Selenium/TOSCA/Cyara)
  • Korean is required.

Desired Qualifications:

  • Domain knowledge of banking and financial applications.
  • Bachelors' Degree in Computer Science.

Skills:

  • Analytical Thinking
  • Application Development
  • Automation
  • Business Acumen
  • Test Engineering
  • Influence
  • Solution Delivery Process
  • Stakeholder Management
  • Technical Strategy Development
  • User Experience Design
  • Agile Practices
  • Architecture
  • Collaboration
  • DevOps Practices
  • Solution Design

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

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Full time

JR-25029111

Manages People: No

Travel: Yes, 5% of the time

Age requirement: Must at least be 18 years of age.

Street Address

Primary Location:
7105 CORPORATE DR, TX, Plano, 75024