Markets Support Specialist

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description: 

This job is responsible for providing advanced end-to-end operational support for securities, loans, exchange traded derivatives and over the counter derivatives across multiple lines of business, and cross-business functional support through the lifecycle of a trade. Key responsibilities include ensuring trading and operational activities are completed accurately and before deadlines, researching and resolving complex issues, and simplifying client interactions. Job expectations include being customer oriented and data driven, while focusing on continuous improvement.

Line of Business Job Description:

As part of the Americas Equity Trade Control team, the candidate will be responsible for maintaining reconciliations and providing operational trade support across an exciting and fast paced set of Equities businesses.  This individual will partner closely with broader Global Operations and Global Markets teams to deliver operational support and ensure key controls across the lifecycle of a trade.  This role provides direct exposure to several lines of business and is uniquely positioned within Global Markets Operations to influence front to back operational processes, improve controls and drive change.

Responsibilities: 

• Perform critical operational functions including reconciliations, equity swaps and derivatives lifecycle management, corporate action processing, trade allocations and amendments
• Responsible for the analysis and resolution of a wide variety of complex products that may require special handling or exception reporting
• Manage ad hoc requests from trading, sales and client(s) with tight timelines
• Collaborate across Global Markets teams (ops, trading, sales, risk, credit, COOs, legal, compliance, technology) to resolve issues quickly and minimize risk impact
• Proactively identify improvement opportunities to increase efficiencies, reduce risk and support strategic initiatives
• Partner with global peers in to ensure seamless and consistent global front to back support model and best practices
• Leverage understanding of the performance drivers for the GBAM businesses to create value add analysis and lead strategic insights
• Maintain trading book, instrument, firm and client reference data

Required Qualifications:

• Bachelor degree or substantially equivalent business experience required
• Attention to detail and a control mindset
• Intellectually curious, takes initiative, and operates with urgency
• Advanced knowledge of Excel and MS Office suite
• Ability to work well in a team environment
• Ability to multi-tasking and work in a high pressured environment
• Demonstrated ability to drive change and tasks to completion
• Excellent written and verbal communication/presentation skills

Desired Qualifications:

• Enthusiastic, keen to learn and quick to gain an understanding of complex issues and concepts
• Understands operational activities related to Trade Support functions
• General knowledge of operational processing and risk control skills including the ability to build well-controlled spreadsheets and source appropriate and meaningful data
• Self-starter with outstanding problem solving skills. Excels at ‘getting things done’ with minimal direction.
• Take responsibility for delivering high quality work
• Ability to thrive in a dynamic, team-oriented environment – both work closely with senior members of the team and work independently

Skills:

• Attention to Detail
• Written Communications
• Data Collection and Entry
• Oral Communications
• Record Keeping
• Recording/Organizing Information
• Strategic Thinking
• Active Listening
• Decision Making
• Negotiation

Shift:

Hours Per Week: