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Quality Specialist II

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for testing and delivering complex software to accomplish business outcomes. The job establishes testing scope and coordinates test execution. Key responsibilities of the job include overseeing testing practices ensuring that software is tested to meet functional, non-functional and compliance requirements, conditioning and generating test data, building and executing both manual and automated test suites, recording and communicating the test results, triage defects, and ensuring regression test suites are maintained and well designed.

Position Summary

Software tester on one of the ATM scrum teams. This tester will groom stories with the team, plan and execute story and feature level tests in Jira and report defects as appropriate. The tester will assist in demos and UAT testing with the product owner. The testers will engage in the team's daily standup and provide proactive and effective communication to the team. Tester will be responsible for installing builds, conditioning data and troubleshooting any issues with the test ATM environments.

Responsibilities:

  • Develops detailed, comprehensive and well-structured test cases based on functional, non-functional, and compliance requirements
  • Leads test planning, usually at a team level. When part of a Scrum team, ensure stories are well refined and contain clear acceptance criteria
  • Leads test case reviews and work with subject matter experts and stakeholders to ensure test coverage
  • Identifies automation opportunities and develop test automation for applicable test types
  • Executes test cases, including manual and automated tests, and record test results
  • Designs test data and ensure data compliance requirements are met on all levels of test environments
  • Uses testing tools and follow processes to complete testing on a given test environment, and perform necessary steps required to promote code base to higher level environments

Required Qualifications

  • 4 years of job related experience required .
  • Ability to plan and document tests.
  • Ability to execute tests and troubleshoot issues to narrow the resulting problem.
  • Ability to document defects and issues while providing due diligence. Understanding of agile and the tester's role in the process.
  • Ability to assess and test (groom) Epics and Stories in an agile process .
  • Ability to document test plans and test cases/scripts. Ability to be onsite in a test lab to test ATM software on hardware devices.
  • Execute and document results of testing which includes trouble shooting and reducing defects to their most succinct steps.
  •  Installations of software, conditioning of data and assessing and communicating test environmental issues.

Desired Qualifications

  • Hardware testing onsite in a lab environment. Talents should include curiosity, tenacity and ability to clearly deduce and communicate issues to the appropriate level.
  • Experience with any device testing in a lab environment. 
  • Team focused behavior and an ability to communicate issues in a timely and appropriate manner. Able to work independently and make decisions that will move the work forward despite challenges .

Skills:

  • Analytical Thinking
  • Application Development
  • Automation
  • Business Acumen
  • Test Engineering
  • Influence
  • Solution Delivery Process
  • Stakeholder Management
  • Technical Strategy Development
  • User Experience Design
  • Agile Practices
  • Architecture
  • Collaboration
  • DevOps Practices
  • Solution Design

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-25026068

Manages People: No

Travel: No

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255