
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for supporting and fostering relationships with Executives and Application Managers. Key responsibilities include serving as a point of contact for development teams' infrastructure requirements, managing client relationships and portfolios of work, and communicating key technology strategies to stakeholders. Job expectations include escalating complex service requests and unresolved issues across functional teams, driving innovative business solutions, and leveraging technical and enterprise knowledge to work across structures to meet customer needs.
Responsibilities:
Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.
Skills:
Position Summary
The key role reports into the Employee Experience Technology (EET) Chief Operating Office risk governance organization. This role will partner with business function leaders, operations process owners and subject matter experts (SMEs) to promote a strong risk management culture with a focus of adherence on EET Process Inventory Controls and Metrics. The candidate will actively contribute to the proactive risk management shift, providing a governance framework for communicating and tracking key risk metrics, partnering with cross functional teams to create mitigation plans when required and integrating key metrics and controls across various key processes.
We are looking for a strong risk and issues specialist with the right level of experience, ability to challenge and influence stakeholders at all levels in the organization, and with excellent analytical and critical thinking skills. This role will establish key governance routines across the Employee Experience Technology organization and be a critical leader to enable proactive risk management across the organization.
Minimum Years of Experience
Required Qualifications
Responsibilities include, but not limited to:
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role