Software Engineer II

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary:

This is a Release Manager role which will need to work closely with Application Development, TI, DevOps, Business partners etc. to facilitate releases of type Integrated, BAU, Monthly, Re-platform etc. Person responsible will owning end to end Release for respective application or group of applications.

Responsibilities:

• Work closely with the Development teams to understand the nature of the release as well as the value add created due to the respective change at the Business level
• Manage release definition and scope negotiation. Actively work with Business representatives and technical teams to review priorities and come up with Release calendar for respective year
• Work closely with Development and QA Teams to oversee the completion of code reviews, unit testing, release test plan, test scripts, automation, performance
• Work closely with Deployment Management teams on the Component readiness items and weekend release execution plans
• Coordinate code readiness and promotion through environments. Work with Code Promotion Team, Application Leads, and Infrastructure teams to verify release packages, code merges, code staging, code quality, and environment readiness throughout the complete life cycle of the release
• Facilitate meetings with Business Leads, PMs, & IT leads, to track release status
• Build out project milestones, evaluate dependencies, and schedule work to meet the release Go Live date
• Manage the change control process. Perform risk and impact analysis of changes and consult all related teams. Communicate risks, mitigation plans, and action plans
• Prepare and manage all release deployment artifacts for the successful implementation of the release in Production. Includes implementation plans, schedules, communications, conference calls, etc.
• On need basis, run releases during weekends which requires coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case for any issues
• Ensure MRA 2 guidelines is followed End to End through the Release Life cycle
• Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle
• Manage post productions issues to closure likewise PIR (Post Implementation Reviews)

Required Qualifications:

• 3+ years in a Release Management role
• 10+ years of overall IT experience
• Should be good in handling multiple set of applications at Domain or Tech Executive level
• At times should be able to take up owning task and support management in achieving the goal
• Should be mentoring New joiners and help in onboarding
• Expected to identify Process gaps, Risk, and other Operation Excellence items
• Proficient in working on ITSM Remedy Change Management tool
• Expert knowledge in Enterprise JIRA tool and have expert level knowledge on JIRA life cycle in handling Release related tickets
• Expert knowledge in Change Management and Change Governance activities likewise CAB approvals, Lead time to submit CRQ based on the Risk levels, PIR submission etc.
• Agile Scrum knowledge/certification
• ITIL Process knowledge /certification mandatory
• Knowledge of CI/CD process and deployment tools like Ansible Tower, XL Release etc. will be added advantage
• Proven success and accountability in leading and managing large scale application delivery
• Strong ability to establish effective working relationships and contribute to a team environment
• Confirmed experience and business acumen to partner and collaborate with multiple teams like TI partners, business stakeholders, other release managers for example during major integrated releases
• Be extremely detail-oriented with respect to documentation and communication
• The ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company

Desired Qualifications:

• Documents new process improvements and shares with team members
• Excellent verbal and written communication skills
• Prepare release plans with detail level of information

Skills:

• Application Development
• Automation
• Collaboration
• DevOps Practices
• Solution Design
• Agile Practices
• Architecture
• Result Orientation
• Solution Delivery Process
• User Experience Design
• Analytical Thinking
• Data Management
• Risk Management
• Technical Strategy Development
• Test Engineering

Shift:

Hours Per Week: