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Delivery Lead - Technology

Charlotte, North Carolina

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:


This job is responsible for planning and coordinating the execution of project/small program deliverables which requires the engagement of multiple teams. Key responsibilities include communicating work objectives, coordinating delivery, facilitating sync points across teams, providing end-to-end visibility into the health of the deliverables, and managing program risk and compliance to standards. Job expectations include ensuring delivery meets the client’s expectations in terms of the functionality, quality, timeline, and cost.

Position Summary:

Digital Payments is embarking on a massive transformation of our payment capabilities in Online, Mobile, and Erica. This multi-year program will include both new and rebuilt transfer and payment functions that will significantly streamline our customer's digital payment experiences.

This position will support the Payments and Transfers experience in Online Banking.

Candidate will collaborate with QA, Developers, PMs, Business partners and other related teams to manage the testing execution of the overall project across all impacted applications. Candidate will conduct testing workgroup meetings with all the impacted applications to ensure that the release timelines and the execution goals are met. Test execution will include all applications, both internal and external to CFPT, including vendors.

Candidate is responsible for collaborating with the project management team and tracking on-time closure of all dependencies so testing timelines are not compromised and all facets of testing are being tracked and kept in check for the release. Candidate will be held accountable to make sure that teams follow the defect management guidelines and that the defect aging is kept in adherence to audit requirements. The candidate will be responsible for reporting on a daily basis to the leadership team.

Candidate will be responsible for:

-Communicate effectively within the team and escalate as necessary

-Daily reporting on defects and test execution status to Senior Leaders

-Prioritizing LoB issues and concerns for quick resolution by tech teams

-Leading triages to resolve any blocking defects

Responsibilities:

  • Leads and coordinates routines to support delivery (for example, kick-offs, status reviews, stakeholder meetings, change controls, and tollgates, etc.)
  • Manages coordination of delivery and dependencies across multiple teams
  • Facilitates communication and collaboration across organizations to support the deliverable completion and timeline
  • Provides status updates for the deliverables to stakeholders and leadership pertaining to delivery, risks, issues, and schedule
  • Works with sponsors and stakeholders to ensure that execution is aligned with deliverable requirements
  • Supports resource planning for delivery and execution
  • Ensures adherence with Enterprise Change Management standards

Required Qualifications:

  • BS/BA Degree in Computer Science, or related fields
  • 7-10 years of QA experience
  • Must have some background in supporting a Digital domain
  • Strong knowledge of tools (Jira, ALM, qTest, excel, powerpoint, etc)
  • Good understanding of different software development methodologies (agile vs waterfall)
  • Must be extremely detail oriented in regards to documentation and communication
  • Extensive experience in the field of testing

Desired Qualifications:

  • Prior experience in the banking industry, specifically in the Online Banking space
  • Prior experience working as part of an Lean-Agile team
  • Prior experience managing multiple teams"

Skills:

  • Collaboration
  • Project Management
  • Result Orientation
  • Solution Delivery Process
  • Stakeholder Management
  • Analytical Thinking
  • Business Acumen
  • Financial Management
  • Influence
  • Risk Management
  • Agile Practices
  • Architecture
  • Data Management
  • Solution Design
  • Technical Strategy Development

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-25021774

Manages People: No

Travel: Yes, 5% of the time

Street Address

Primary Location:
800 W TRADE ST, NC, Charlotte, 28255