Global Market Operations Analyst

Job Description:

Job Title: Global Market Operations Analyst

Corporate Title: AVP

Location: Zurich

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

This job is responsible for conducting day-to-day client activities with the objective to foster positive client experiences. Key responsibilities include performing set-up and maintenance of client information and accounts, ensuring transactions are completed accurately adhering to deadlines, and addressing or resolving client inquiries. Job expectations include being client oriented and data driven, performing with a high degree of accuracy and attention to detail, while ensuring all account activities are in compliance with all regulations, policies, and requirements.

Responsibilities:

• Conducts daily monitoring of client activity across multiple markets and lines of business
• Serves as a primary point of contact for client inquires and problem resolution
• Assists in the preparation of frequent reports and other measures of data
• Interacts positively and effectively with all levels of management and associates
• Identifies and flags potential risks in a timely manner
• Assists with different tasks related to settlement and trade allocations for both Fixed Income and Cash Equity transactions
• Ensures daily tasks are completed accurately within a timely manner and before deadlines

Skills:

• Solid experience in trade processing and settlement / Banking Operations
• Experience in Cash Equity and Fixed Income
• Client Services experience in a similar role
• Front office support experience is a plus
• Strong relationship management and team building skills
• Prioritize tasks effectively and ability  to meet deadlines
• System knowledge of DTCC, EasyWay a plus
• Independent, reliable and precise way of working
• Excellent communication skills, both written and oral
• Fluent in English – German is a plus

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.