Executive Assistant

Job Description:

Job Title: Executive Assistant

Corporate Title:  No Corp title

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth.  This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
 
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.  Join us!

Location Overview:

Find us in the city of Chester, a destination renowned for its culture, history, and beauty. Working at Bank of America Chester offers a far-reaching global career for a world-renowned organisation, whilst being ideally situated against the backdrop of the rolling North Wales hills and the banks of the serene River Dee.

Role Description:

This job is responsible for providing diverse and confidential administrative support to senior management and teams within their line of business (NFRR, Tax, Credit Furnishing & Remediation ((NTCR)), including extensive calendar management.

Key responsibilities include supporting management with administrative tasks, coordinating travel arrangements, processing expenses, and gathering and reporting information relevant to/for the executive.

Job expectations may include assisting with organising in-person meetings and off-sites and managing different and conflicting objectives, projects, or activities in a responsive and personable manner.

The successful individual requires organisational skills, attention to detail, and the ability to manage both individual tasks and joint team responsibilities effectively.

Responsibilities:

• Communicates with executives and line management to gather and convey relevant information.
• Answers manager's phone line, documenting accurate messages, and handling calls with appropriate judgment.
• Calendar management for two executives – proactively and effectively resolving conflicts that arise.
• Arranges and handles details related to travel arrangements, expense reports, meetings, appointments, and in-house events.
• Prepares meeting minutes and related meeting documents, utilising written and oral communication skills.
• Prepares correspondence, reports, and forms for leaders, following interaction with internal and/or external customers to answer questions, research, and resolve problems.
• Ad hoc administrative tasks to support the team, such as coordinating new technology roll-out.

What we are looking for:

• You will have experience in an Executive Assistant or Administrative Assistant role.
• You will have experience managing calendars of one or more people.
• You will have a high attention to detail, being able to plan and prioritise workloads.
• You will have experience planning events for small or large groups.
• You will be an effective communicator, both written and verbally, with senior executives.

Skills that will help (optional):

• Knowledge of Bank of America systems including:  Workday, GEP Smart, Concur, ACR, ARM, Corporate Travel Services, etc would be an advantage.

Benefits of working at Bank of America
 

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment is crucial to our long term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunities employer and ensure that no applicant is subject to less favourable treatment on the grounds of sex, gender identity or gender reassignment, marital or civil partner status, race, religion or belief, colour, nationality, ethnic or national origins, age, sexual orientation, pregnancy or maternity, socio-economic background, responsibility for dependants or physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.