Client Account Set-Up Specialist

Job Description:

Job Title: Client Account Set-Up Specialist

Corporate Title: Officer

Location: Chester

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location:

Be part of something special at Bank of America Chester. Part of a leading global financial institution, we are looking for high potential individuals to join us in driving our people forward. Bank of America Chester is an exciting, diverse workplace where we are committed to delivering a great client experience to the businesses and individuals who call Chester home. Join our team today and find a rewarding, global career.

Job Description:

The Global Fixed Income, Currency and Commodities Operations (GFICCO) provides full operational support for the Fixed Income, FX and Commodities businesses, including Trade Control and Settlements.

Within GFICCO, the teams provide multiple services such as Foreign Exchange (FX) & Commodities trade control, settlement and balance management.

The Client Account Set-up team is looking for someone smart to join the team. We focus on the set-up of client settlement and confirmation instructions and provide support to key stakeholders. This is an excellent opportunity for a highly motivated individual to be part of a growing and evolving business. You will be able to apply critical thinking and an investigative mind set to review and remediate issues. This role offers a high level of visibility as you will work with a number of other internal teams to provide seamless delivery and support to a range of stakeholders and our clients.

Responsibilities:

• Set-up of client settlement and confirmation static
• Completing weekly reporting aligned to controls and settlement activities
• Working closely with settlement operations to provide seamless services for our clients
• Enhancing the team’s processes and streamline workflows
• Builds key relationships with static data teams to improve processes

Skills

• Analytical skills including data reconciliation and interpretation
• Excellent organizational skills - ability to switch between tasks and to prioritize work effectively 
• Strong communication skills - ability to be effective in meetings and engage knowledgably and confidently with different stakeholders across the organization, building strong relationships with both internal and external clients
• Holds self and others accountable for high performance standards
• Logical approach to problem solving and a hunger for process improvement
• Excellent attention to detail and accuracy
• Good sense of judgment, knows when to escalate and how to manage senior management expectations
• Thrives in a team based environment working toward common goals, while having fun along the way

Benefits of working at Bank of America 

UK

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work as a result of a disability or health reasons.
• 20 days of back-up childcare including virtual tutoring and 20 days of back-up adult care per annum
• The ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, critical illness etc
• Use of a flex fund to use towards benefits
• Access to an emotional wellbeing helpline, mental health first aiders and virtual GP services
• Ability to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to access our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependents, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.

​