Lead Analyst

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. 
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. 
 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. 
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. 
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. 
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

Application Engineering Services (AES) Team is strategic horizontal group within Global Markets Technology (GMT) that aims to provide contemporary, value driven and end-to-end capability for transformation projects by building niche capability within the organization These are designed specifically for Risk reduction and Environment stability and modernization. They will be responsible for the upkeep and upgradation of non-prod environments. They will work closely with development teams and Technology & Infrastructure teams to help maintain the non-prod environments for GMT applications.

Job Description

IC role - Business Management Role for the AES Team. The incumbent is responsible for delivery of collection of parallel, inter-related projects all targeted to meet the business objectives, strategy, productivity. The role demands close collaboration with Finance partners; enterprise IT and Opex teams. Forging strong relations with stake holders across the globe. Should be comfortable to play a global role.

This team will be responsible for

• Streamlined environment usage and improved availability.
• Well managed schedules and downtime communication
• Standard tools and processes supported by 24/5 monitoring.
• Continuous automation and operational maturity at varied levels
• Provided End to End services in modernization journey.
• Minimizing the testing conflicts and downtime between test cycles

Responsibilities

• Setting-up Monitor and support applications for 100% SLA meets.
• Understand data, DBs and manage multiple schemas in parallel.
• Server Management and resource planning.
• Design and setup Environments, Recommend and Onboard latest Tools.
• Efficiently plan and manage resources to meet challenging demands.
• Collaborate with various teams (Dev Teams, Infrastructure, System Administrators, etc.,) to have the environments clean and ready.
• Plan and Designing system continuous improvements using Observability tools.
• Proactive approach in problem solving, PKIs and Documenting.
• Be able to prioritize as needed.
• Work with multiple technologies and tools.
• Have experience as DevOps member.
• Perform efficiently under time critical periods.
• Process management of team.

Requirements

Education- Graduate / Postgraduate

Certifications if any- NA

Experience Range- 10-15 Years

Foundational skills

Candidate should posses’ skills in building & managing,

• Platform Operations: service patch coordination, tracking vulnerabilities, mandated upgrades, onboarding monitoring tools.
• Monitoring Controls: daily health checks, software upgrades, post patch checks, outage communications.
• Tools Engineering: Automations, onboarding/managing horizontal tools, release train management.
• Application Engineering: Certificate management, Application entitlement management, service id management.
• Environment Management: Capacity planning, hardware upgrades, server migrations, CI/CD management
• Candidate should have strong exposure large scale migrations (software, hardware infrastructures etc.) & working in agile set up in a global delivery model.
• Architectural understanding on multiple platforms and OS like Linux/Windows Server.
• Expert Python, Xml, Maven and Yaml skills.
• Advanced skills in Observability Tool like Tool like Dynatrace/ITRS and Splunk
• Schedule and Troubleshoot Autosys Jobs and JIL knowledge.
• Expert on Sybase/Oracle/Ms Sql along with Toad or equivalent tool.
• Implementation knowledge on Tools like Jenkins, Ansible, XLR, Bitbucket
• Advanced DevOps skills.
• Triaging & troubleshooting experience.
• Expert skills in Build, Deploy and Release.
• Expert in Process Improvement/Automation.
• Advance skills in Agile Methodology and SDLC.
• Expert on setting up Batch processing and Optimization.
• Strong Communication, Presentation, and soft skills.
• Certificate Management.
• Collaboration and building contacts with various stakeholders.
• Banking domain knowledge is must.

Desired skills

• Scrum, Sprints Skills and Kanban/Sprint Board.
• Hands-on Setting Tableau Dashboards

• Program/Project Driving skills

Work Timings- 11:00 AM to 8:00 PM

Job Location- Mumbai/Chennai/Hyderabad