Team Leader

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

 Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

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Process Overview*

This is a part of the Global Market Operation and Middle Office division with GBS. Global Foreign Exchange Transaction Processing team facilitates confirmation & settlement of Foreign Currency dealings to a variety of clients (Interbank, Corporate and Institutions). 

Job Description*

The incumbent in this role will act as Settlement Specialist in India for GFX Operations

This role is primarily responsible for performing FX Confirmations, Settlement as per the SLAs outlined by the Line of Business. The role also demands risk management, handling escalations, addressing queries of reconciliations & investigations teams, Static updates.

Responsibilities

• Primary responsibility would be to do the client outreach for settlement confirmation and settling trades before the cut off time
• Working closely with all the internal/external stakeholders
• Anticipates risks and obstacles and devises plans to manage them
• Ensure that the targets are assigned in accordance with the SLAs are met
• Ensure that the quality of the transactions is in compliance with predefined parameters
• Identifying & Making process improvements
• Provide the relevant process reports on a on a daily basis
• Ensure adherence to governing procedures of the process
• Working closely together with Static data team, Settlements, Traders, and clients to ensure accurate information is updated within our processing database.

Requirements:

• Education* Postgraduate in Commerce or MBA Finance
• Certifications If any : NA
• Experience Range * 6-7 years

Foundational skills:

• Takes personal ownership for delivering superior services to clients.
• Makes tough decisions when they are needed and acts quickly for resolution.
• Demonstrates the courage to express or defend unpopular decisions.
• Maintains a constructive, positive outlook even when plans are thwarted.
• Communicates clearly and concisely, verbally and in writing, at all levels within the organization.

Desired skills:

• Familiarity with markets products ideally in more than one asset class.
• Sound understanding of FX, MM and Derivatives Products. FX, OTC trade processing background with risks and controls surrounding this function
• Proven track to execute and Deliver
• Ability to cope with delivery within very tight deadlines under high pressure.
• Ability to work with across teams/locations to accomplish goals in a timely manner.

Work Timings: 24*7 ( Rotational )

Job Location: Chennai