
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.
Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for providing subject matter expertise across an information management operations function, and supporting the manager in all aspects of day-to-day management of the team's operations. Key responsibilities include employee training and coaching, addressing employee inquiries, escalations, approvals, and team supervision to ensure processes are executed correctly. Job expectations include escalating issues to the team manager when necessary, while maintaining a deep knowledge of all key functions supported.
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Line of Business Job Description:
The Business Controls organization within Wealth Management Operations (WMO) provides horizontal risk and control governance oversight for WMO, inclusive of regulatory exams, inquiries, audits, risk reviews & remediation, audit issue portfolio, regulatory reporting, general ledger account maintenance, exposure reporting and complaints.
The Process Control and Reporting Services Team within Business Controls is responsible for Broker Dealer Separation Oversight, Identify & Access Management Governance, Global Records Management, Medallion Stamps, Exposure Reporting, General Ledger Account Maintenance, and Annual Audit Support for Private Bank depository locations.
The Information Management Team Lead within the Process, Control and Reporting Services Team is responsible for exposure and management reporting, system entitlement reviews, monitoring of daily collateralization, and various Private Bank and Merrill Lynch internal account processes. This includes ensuring all exposure data is reported completely and accurately on a daily and monthly basis to Regulatory Reporting as well as maintaining Capital Charge and Reserve totals at or below established targets.
The Team Lead is responsible for the analysis and resolution of moderately complex operations problems and initiatives requiring exception handling and working with multiple operational and/or product specialists to resolve. The Team Lead will act as a technical expert/unit advisor by providing technical support to less experienced associates and may participate in projects and/or introduction of new initiatives, systems, products/services, and processes.
This role typically requires 3+ years of experience in operations functions and a thorough working knowledge of the operational aspects of transactions and products.
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Desired Skills:
Shift:
1st shift (United States of America)Hours Per Week:
40Learn more about this role