Senior Operations Manager

Job Description:

About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of
every connection. Responsible Growth is how we run our company and how we deliver for our clients,
teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world.
We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of
backgrounds and experiences and invest heavily in our teammates and their families by offering competitive
benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We
use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact,
along with the power to make a difference. Join us!
 

Global Business Services
Global Business Services (GBS) delivers Technology and Operations capabilities to Lines of Business and Staff
Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally
resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency,
operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking
subsidiary of Bank of America Corporation and the operating company for India operations of Global Business
Services.
 

Process Overview*
Global Markets Business Finance & Control (BF&C) is a division of Global Banking & Markets (GBAM) Finance
responsible for the production and independent validation of Global Markets' profit and loss and balance sheet. In
this regard, BF&C will ensure, inter alia, that accounting policies are correctly and consistently applied, and that
trading portfolios are appropriately valued.
The team prepares and reports P&L and balance sheet to the business and ensures the accuracy and integrity of
the general ledger. We are responsible for daily service delivery and ensuring effective controls, transparent
management information and becoming a center of excellence delivering process simplification and efficiencies.
We work closely with front office, middle office, traders and valuation control teams to drive the control agenda
across the business.
 

Job Description*
We are looking to recruit an individual with extensive experience of leading high performing teams that deliver
financial control and financial reporting capabilities in Fixed Income with a focus on Global Rates business.
The position will have regular interaction with a broad range of senior stakeholders, including GBS leadership in
India and GBAM Finance leadership in global locations and will be expected to leverage her/his extensive
knowledge of processes and best practices within Finance, operations, risk management and talent management
to ensure that the GBS team operates effectively as a key strategic component of the global GBAM Finance
organization.
The individual will work in the P&L and Balance Sheet control area covering Fixed Income trading desks. The
candidate will work closely with P&L controllers performing P&L production, P&L commentaries, and Balance
Sheet controls. The candidate is expected to provide a high standard of analysis and explanation around any issues
faced and work with FO, Tech, GVG to resolve the same. The candidate will therefore have considerable
interaction with the respective Front Office, Middle Office, and Finance and Trade Capture teams so good
communication and time management skills are an essential requirement for this job. The Primary products
covered will include: All Rates Linear and Non-Linear Product across Fixed Income, FX, Credit and Equities.
Outstanding financial control expertise in FICC products, familiarity with global markets businesses and first-class
leadership skills are prerequisites.
 

Responsibilities*
• Supervise Production and Reporting of daily P&L to Front Office & Senior Management.
• Supervise Reconciliation of actual P&L with trader estimates and review flash/actual variance analysis.
• Work closely with the trading desks on position, P&L or other issues on an ad-hoc basis.
• Review Front-to-Back analysis & reconciliations of front office P&L and Balance Sheet to firm sub-ledgers,
• Assist with execution of month-end controls ensuring management vs financial P&L variances are within
thresholds
• Analyze traders’ risk positions and understand and apply the Greeks (Delta, Vega Gamma) vs daily market
moves.
• Control books, cost center and Business Units for line of business
• Liaise with various business partners such as Technology, Market Risk, Credit Risk, Operations and Finance
to resolve issues / queries.
• Develop, standardize & continuous improvement of existing processes & workflow.
• Monitor Testing/UAT for existing or new systems
• Remediation of issues in an autonomous yet timely manner considering the principles of control and the
need to mitigate operational risk
• Optimize Operational Excellence – act as innovator and change catalyst to drive process redesign and
realize efficiency across the platform
• Partner with GBAM Finance LOB executives to evaluate current process design, identify opportunities for
efficiency and drive adoption of agreed changes
• Manage team projects, direct group effort and day-to-day team activities.
• Manage and drive risk disciplines and internal controls to deliver the best outcomes for our clients and
shareholders
• Be pro-active and engage control partners/ technology to identify and mitigate operational risks
 

Requirements*
Education*
Qualified Chartered Accountant/CPA /CFA / MBA from Tier I/II institute with relevant experience in Valuation
Control or Product Control or Global Markets environment and organization of similar scale with US GAAP, IFRS,
IAS reporting framework with an interest and aptitude for derivative products
Certifications If Any
• CFA / FRM certified candidates would be preferred
 

Experience Range*
12 to 16 years with at least 8+ years’ experience in Global Markets Valuation Control and/or Product Control role
 

Foundational skills*
• 12+ years of Banking and Financial Services experience and held a finance leadership position in an
international environment with extensive knowledge of working in a Global Markets environment.
• Should have good understanding of financial markets, Derivatives & structured notes-their hedging,
funding, credit risk etc.
• The individual should have a proven track record of working and experience of managing teams of 10+
individuals having a pedigree of tier 1/ tier 2 institutions and possess a comprehensive expertise in
strategic planning for flawless delivery.
• Strong people management skills, including the ability to resolve people issues and motivate the team to
deliver.
• Line experience coupled with a demonstrated ability to lead technology-based change.
• Proven experience of providing thought leadership to overcome challenges and lead without direct
authority, excellent skills with an ability to manage the group of fast paced team supporting multiple
business verticals.
• Strong verbal and written communication skills, and the personal ability to collaborate, operate, and
communicate effectively with a culturally diverse group of peers and colleagues.
• Has the gravity to interact at all levels of management to support resolution of complex business issues.
• Demonstrated ability to work in a globally matrixes and significantly multi-geography, multi-cultural
offshore service delivery environment.
• A convincing executive presence which conveys composure and confidence in all situations, the credibility
and stature to carry stakeholders through influence rather than via the hierarchy.
• Individual should have the resilience to handle internal pressures and conflicts in dealing with multiple
stakeholders.
 

Desired skills
• Alteryx / Python / Tableau knowledge would be an added advantage
• Must be proactive and be a highly-motivated self-starter
• Effective communication skills with English proficiency
• Demonstrated ability to work in a high pressure environment
• Takes initiative and challenges existing processes and procedures in a proactive manner
• Strong team player
• Ability to analyze issues independently and derive solutions
• Analytical skills
• Inherent sense of principles of control through experience and sound judgment
• Reliability
 

Work Timings*
12:30 PM IST to 9:30 PM IST
 

Job Location*
Mumbai/ Gurugram