Sr. Business Control Specialist- CFO Data Management

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

CFO Data Management (CFO DM) is responsible for ensuring data is timely, well-controlled and complete.  Within CFO DM, this role resides within the Chief Operating Office as a part of the Business Management Team.  This role is responsible for documenting, tracking, and coordinating engagement requests from our client partners on behalf of CFO DM.  The role will ensure all requests from Audit, Risk, Technology, etc.. are documented appropriately, catalogued, and managed to meet the given SLAs.  Engagements may include Audits (US & International), GCOR Targeted Assessments, GCOR Challenges, Transformation Testing, Transaction Testing, Conformance Testing, Monitoring activities, etc.  Reporting statuses, key metrics, aging, and other requested KPIs is a key part of this role.  This reporting will be provided to our Senior Leadership Team, Executive Control Partners as well as to External Regulators.  This individual will also take part in the Central Intake Project as a representative for Client Partner Engagements.  This effort will look across CFO Data Management to design a more cohesive best practice solution for managing engagements and data requests.  This role will support the new Central Intake – Client Partner Engagement Application that went into production on May 1st of this year.  

This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.

Responsibilities:

• Partners with Risk, Audit, Technology, CFO DM’s Extended Leadership, Senior Data Analysts, and other key stakeholders to ensure client engagements are managed timely to meet SLAs

• Engage, document, track, and validate engagement requests on a daily basis from various Client Partners

• Participates in developing new requirements and supporting design and analysis of additional reporting requirements

• Provides monthly, quarterly and ad-hoc reporting to senior leadership utilizing BI tools

• Coordinates a quarterly Regulatory Meeting with external client partners (OCC/FRB/FDIC) and CFO DM’s Senior Leadership Team

• Creates/updates Desktop Procedures (DTP), RACI, Process Flows, and updates the SharePoint site for any relevant client partner engagement activities

Skills:

• Quality Assurance

• Risk Management

• Analytical Thinking

• Attention to Detail

• Problem Solving

• Written Communications

• Prioritization

• Recording/Organizing Information

• Research

Required Qualifications:

• 3-5 years of experience within the banking/financial services industry

• Bachelor’s degree in business, Data Analytics, MIS, or other analytical discipline

• Ability to manage and communicate with stakeholders at various levels

• Must be a flexible team player who is comfortable with change

• Project management / Business Analysis skills, including the ability to prioritize work and meet deadlines

• Excellent written/oral communication and presentation skills

• Self-starter with ability to manage multiple tasks/responsibilities

Desired Qualifications:

• Familiarity with MicroStrategy, Cognos, Tableau, SharePoint, or other BI Reporting tools is a HUGE plus

Shift:

Hours Per Week: