Quality Engineer

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for testing and delivering complex software requirements to accomplish business outcomes, ensuring the testing strategy and processes are well-defined and continuously improved. Key responsibilities include establishing a test and automation strategy, creating common test frameworks, defining and managing test processes including test data generation, defect management and reporting. Job expectations include understanding and implementing internal/external mandate, ensuring compliance requirements are met on all levels of test environments, and manages traceability.

Position Summary:

Position is with the Global Corporate and Investment Banking Technology (GCIBT) Anti Money Laundering (AML) Program’s technology team. This position is for a critical resource supporting multiple initiatives including quarterly regulatory releases for the global jurisdictions in which GBAM must be AML-compliant.

Responsibilities:

• Creates and optimizes test processes including defect management and reporting
• Creates and optimizes test automation frameworks and use of test automation tools
• Leads test planning for complex features that span across the platform or multiple teams
• Creates a test automation strategy across the application stack (UI, API, and Backend, etc.)
• Ensures alignment and sign off for test cases from business and other stakeholders
• Manages test execution and resolves, communicates or escalates any issues that may result in test plan variance
• Designs test data and ensure data compliance requirements are met on all levels of test environments
   

PLANNING:

• Create consolidated test plan(s) for releases to include 360-view of all testing related activities, tasks and deliverables.
• Identify test teams including test leads for each test cycle/phase
• Consolidate all information from test teams for a consolidated view of testing for the initiative
• Review consolidate test plan as required with appropriate parties
• Coordinate cross-application test scenario planning
• Resolve discrepancies and issues related to cross application testing efforts
• Facilitate communications between test teams
• Schedule/coordinate test environments
• Coordinate test preparation activities including  test case/script development, identification of interdependencies, test scheduling, test condition definitions upstream/downstream, etc. Experience managing projects, coaching cross-functional team or leading iterative development teams.

EXECUTION:

• Manage testing throughout all test cycles/phases (i.e., unit, CIT, SIT, Performance, UAT, Dress Rehearsal and Production Certification) to ensure completion of all test deliverables
• Provide consolidated test execution status for the initiative
• Act as central communication point for testing
• Escalate risks/ issues identified during testing to appropriate parties
• Communicate test condition changes to application test leads (e.g., changes to timeframes, environment changes/issues, etc. )
• Create consolidated defect reporting
• Lead cross team defect management meeting if required
• Monitor each test team’s defect status and backlog – escalate risk areas as appropriate
• Provide execution and defect status, including metrics, reporting as required
• Document and ensure Entry/Exit criteria for each test cycle/phase is completed

PROJECT CLOSURE:

• Signoffs, artifacts, etc. in Discovery and recorded, appropriately, for audit
• Coordinate production certification activities, if required
• Ensure test survey is completed and results communicated to appropriate parties
• Summarize test efforts for release(s), including lessons learned
• Strong communication and facilitation skills
• Experience building strong relationships across the organization
• Demonstrated leadership with proven ability to motivate, negotiate and resolve conflict
• Demonstrated use of diplomacy, tact and composure in high-pressure situation

Required Qualifications:

• 5+ years experience leading technical projects with people process impacts through full change management lifecycle
• Self-starter, able to work in situations not well defined and develop project team routines and structure
• Proven success working in matrixed environments including multiple business, operations, technology and compliance partners
• Highly effective communication and collaboration in meetings and informal channels, including tailoring messages based on team or executive audience.  This includes clear and concise written communications.
• Strong cross-team coordination, influence and negotiation skills
• Experience with Agile software delivery methodologies and use of Jira; Waterfall knowledge also beneficial
• Strong command of MS Office and Webex meeting facilitation

Skills:

• Analytical Thinking
• Business Acumen
• Influence
• Technical Strategy Development
• Test Engineering
• Automation
• Collaboration
• Solution Delivery Process
• Solution Design
• Stakeholder Management
• Agile Practices
• Application Development
• Architecture
• DevOps Practices
• User Experience Design

Shift:

Hours Per Week: