Job Description:
Overview (Bank overview, GBS India overview, Function Overview) *
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview*
Loan Servicing Operations supports existing Commercial Lending products and services (Syndicated & Bilateral Loans). These services include updating customer and loan information, responding to client and business partner enquiries, managing financial and non-financial transactions, generating bills and invoices, and providing customer support and general maintenance through the life of the loan.
Job Description*
Dedicated Servicing Team (Agented/Part-bought) supports Syndicated Loans servicing both 'As 'Agent' and in 'Part-bought' lender capacity, mainly for US region relationships. Servicer-1 works on various financial transactions and non-financial service requests received from Clients/Agent banks. Loan IQ is the System of Record to process all such transactions.
Responsibilities*
Requirements*
Job Title*
Education*
Experience Range*
Foundational Skills*
Desired Skills*
Skill maturity level definitions
Level 1: Proficient- Employee/Candidate is sometimes demonstrating this skill in standard work situations and interaction environments
Level 2: Advanced- Employee/Candidate is regularly demonstrating this skill in standard work situations and interaction environments
Level 3: Expert- Employee/Candidate is consistently demonstrating this skill in complex work situations and interaction environments
Level 4: Master- Employee/Candidate is not only consistently demonstrating this skill in complex work situations and interaction environments, but he/she has been instrumental in mentoring or training fellow associates to develop the said skill on more than one occasions
Work Timings*
Job Location*
Hyderabad
List of Process / Business with best suited profile fitment for the role*
Dedicated Servicing/Non Dedicated Services – BofA As Agent and Part Bought, Bilateral Teams
Requisition ID*
To be filled by the TA Partner
Role Type*
Individual Contributor
Sub Band*
7B/ 8A
Segment Type*
Non - IT
Location*
Gandhinagar
GDL*
Indranil Chakraborty
GDL one Down*
Natesh Iyer
Function*
Loan Servicing Operations
LOB*
Loan Servicing Operations
Business / Process Name*
Loan Servicing
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