Business Support Manager - Private Bank

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Job Description:

Manages diverse administrative functions usually for a very large, complex department or business unit. Functions managed may include: financial control/budgeting and consolidation, personnel processes, audit/compliance, premises, and coordination of certain projects, associate training, service quality, process improvement, business continuity, or communication. May consult with senior management to define and manage projects that encompass and impact many associates. Requires a thorough knowledge of the department or business unit's functional area or products. Working knowledge of general bank policies, programs and procedures and financial/accounting practices. May have full management responsibility over a team or may manage one level of managers.

Qualifications:

• Advanced Excel and PowerPoint proficiency

• 3+ years executive/administrative support, business support, project management or equivalent related experience

• Knowledge and advanced proficiency in various software programs including Outlook, Word, PowerPoint, Excel, WebEx and SharePoint

• Strong verbal and written communication skills and relationship building skills, with ability to communicate to all levels of internal partners and leadership to gather/convey relevant information

• Strong analytical skills and high quality of attention to detail, with ability to analyze data and trends to support performance enablement

• Highly organized and able to lead multiple priorities, proactively anticipate problems and execute solutions

• Proactive self-starter, motivated and with an aptitude to learn quickly under pressure in a fast-paced environment with the ability to manage within tight deadlines.

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