Security Operations Product Manager for UI/UX - Global Information Security

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Position Summary

Bank of America Global Information Security is seeking a passionate and experienced Product Manager to lead the strategy and execution for 1 or more proprietary applications. In this role, you will be responsible for defining the product vision, prioritizing features, and ensuring the delivery of a user-centric product that meets business objectives. A strong understanding of UI/UX principles is crucial, as you will work closely with design teams to create intuitive and engaging user experiences. You will be a key advocate for the user and will play a vital role in driving the success.

Responsibilities:

• Product Strategy & Roadmap: Define and champion the product vision, strategy, and roadmap, aligning with company goals and market opportunities.
• User Research & Analysis: Conduct user research, analyze user behavior, and identify user needs and pain points to inform product decisions.
• Requirements Gathering & Prioritization: Translate user needs and business requirements into clear and well-defined product specifications, user stories, and acceptance criteria. Prioritize features based on impact, feasibility, and strategic alignment.
• UI/UX Collaboration: Work closely with UI/UX designers to develop intuitive, user-friendly interfaces and experiences. Provide feedback on designs based on user research, usability principles, and product goals.
• Cross-Functional Collaboration: Collaborate effectively with engineering, design, marketing, finance, and product support teams throughout the product lifecycle.
• Product Development & Launch: Oversee the product development process, ensuring timely and high-quality delivery. Plan and execute product launches and ongoing iterations.
•  Performance Monitoring & Analysis: Define and track key product metrics, analyze performance, and identify areas for improvement. Use data to inform product decisions and iterate on existing features.
• Market Research & Competitive Analysis: Stay informed about industry trends, market dynamics, and competitor offerings. Identify opportunities and threats to inform product strategy.
• Stakeholder Management: Communicate product vision, progress, and results to stakeholders at all levels of the organization.
• Advocate for the User: Be the voice of the user within the organization, ensuring user needs are at the forefront of product decisions.

Qualifications:

•  5+ years of experience in product management, with a proven track record of successfully launching and managing digital products.
•  Strong understanding of UI/UX principles, best practices, and user-centered design methodologies.
•  Experience working closely with UI/UX designers and providing constructive feedback on design concepts and prototypes.
• Experience with cybersecurity product management
•  Excellent analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
•  Strong communication, presentation, and interpersonal skills, with the ability to influence and collaborate effectively across teams.
•  Experience with agile development methodologies (e.g., SAFE Agile).
•  Proficiency in product management tools (e.g., Jira, Confluence, Figma).
•  Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities.

Desired:

• 8 - 10+ years Product Management focus
• Familiarity with financial services industry
• Understanding of technical concepts and ability to communicate effectively with engineers
• References for products sold in the marketplace from prior experience
• Bachelor's degree in a relevant field (e.g., Computer Science, Business, Design) or equivalent experience.

Job Description:
Responsible for maximizing the value for one or more products, at the program level in a scaled Agile model. Defines the vision and roadmap for the program, defining and prioritizing the features/epics in the program backlog, and articulating this to both stakeholders and development teams. Works closely with stakeholders to understand their needs, and with Products Owners to ensure they are aligned on priorities. They support and collaborate with the Product Portfolio Executive on financials throughout delivery. Is an expert of the products, business or technology domain, and the industry in which the product competes. This role can be part of the business/LOB (recommended) or in technology. As an expert, creates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain. Communicates the program vision and roadmap to stakeholders, Product Owners and the teams. Oversees the budget(s) for one or more products. Provides input into defining business capabilities and aligning them to products or creating new products to support them. Articulates the business value to Product Owners so they understand product and strategy; Ensures alignment across product roadmap to achieve portfolio objectives. Creates and prioritizes features/epics in the program backlog; empowered to make decisions about trade-offs with emerging work versus planned work. Refines features/epics with the Product Owners to ensure there is enough ready work for the upcoming 1-2 quarters. Reviews and accepts features/epics and is empowered to make on-the-spot decisions on scope and requirements. Works in partnership with the Product Owners and the teams to ensure that optimum value is obtained through technology and through an advanced understanding of the business and industry trends. Participates and attends relevant industry events to bring points of view and trends to the Bank. May lead a Community of Practice and participate in the Center of Excellence. May manage a team.

Shift:

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