KYC CDD Refresh Manager – Anti-Money Laundering (Client Refresh)

Job Description:

Job Title: KYC CDD Refresh Manager – Anti-Money Laundering (Client Refresh)

Corporate Title: Vice President

Location: Dublin

Company Overview:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being an inclusive workplace with opportunity for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. At Bank of America we focus on our teammates career as a priority, with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Location: Dublin

Find us at our Central Park office, Leopardstown, where you will find our state-of-the-art facilities based in Dublin’s premium business park. With an onsite gym, staff restaurant and coffee shop, all your daily needs are conveniently catered for. There are also a range of travel options available to staff, including the LUAS network and the Central Park shuttle service between Dublin City Centre and Central Park, which means getting to work has never been so easy.

Role Description:

The EMEA Anti Money Laundering Know Your Customer/Client Due Diligence/Refresh Operations is part of the Global Operations organization and is responsible for the end-to-end client AML KYC refresh globally. The team supports the Global Markets and Global Corporate & Investment Banking businesses in completing KYC/CDD checks as well as maintaining client records.

The associate will be responsible for leading a dynamic team of Refresh analysts in delivering on the operational processes and will become a technical expert in KYC/CDD procedures. The environment is constantly changing as new procedures & initiatives are implemented and there will be the opportunity for the associate to contribute towards these exciting changes.

Responsibilities:

• Leading a team of Refresh analysts responsible for completing targeted Anti Money Laundering Know Your Customer/Client Due Diligence procedures
• AML KYC/CDD to be completed in accordance with internal policies, procedures and regulatory guidelines aligned to jurisdictions and/or client structures.
• The team will conduct the KYC/CDD checks on clients that are a part of standard Refresh cycles or outside of the standard client Refresh cycles due to a change in client or jurisdictional requirements
• You and the team will liaise with sales/ client outreach teams to obtain and validate correct documentation to fulfil refresh requirements
• You and the team will perform client refresh/remediation through the review of client documentation, vendor databases and data entered into proprietary systems to ensure all requirements are met
• You will participate in internal/external Audits and Quality checks      
• You will ensure that the team works efficiently towards meeting all targets and that management protocols for the team are held (e.g. regular team meetings, 1:1s, performance reviews etc)
• You will coach individuals and develop talent within the team
• You will champion diversity and promote a culture of mutual respect 

What we are looking for:

• You will have Anti Money Laundering, Know Your Customer/Client Due Diligence experience
• You will have experience performing in a process-oriented production environment that changes periodically
• You will have the ability to organise work, prioritise tasks and handle multiple assignments simultaneously
• You will have experience leading an operational team and in developing and coaching individuals

Additional Skills:

• Excellent verbal and written communications skills
• Familiar with MS Office Suite (Excel/Word/Outlook/Access)
• Thrives and develops a collaborative team environment

Benefits of working at Bank of America Ireland:

• Private healthcare for you and your family plus an annual health screen to help you manage your physical wellness with the option to purchase a screen for your partner
• Competitive pension plan, life assurance and group income protection cover if you become unable to work because of a disability or health reasons
• Ability to change your core benefits as well as the option of selecting a variety of flexible benefits to suit your personal circumstances including access to a wellbeing account, travel insurance, specified illness cover etc
• Use of a flex fund to use towards benefits
• Access to free counselling through an Employee Assistance Programme and virtual GP services
• Opportunity to donate to charities of your choice directly through payroll and the bank will match your contribution
• Opportunity to join our Arts & Culture corporate membership programme and receive discounted entry to some of the UK and Ireland’s most iconic cultural institutions
• Opportunity to give back to your community, develop new skills and work with new groups of people by volunteering in your local area

Bank of America

Good conduct and sound judgment are crucial to our long-term success. It’s important that all employees in the organisation understand the expected standards of conduct and how we manage conduct risk. Individual accountability and an ownership mind-set are the cornerstones of our Code of Conduct and are at the heart of managing risk well.

We are an equal opportunity employer and ensure that no applicant is subject to less favourable treatment on the grounds of gender, gender identity, marital status, race, colour, nationality, ethnic or national origins, age, sexual orientation, socio-economic background, responsibilities for dependants, physical or mental disability. The Bank selects candidates for interview based on their skills, qualifications, and experience.

We strive to ensure that our recruitment processes are accessible for all candidates and encourage any candidates to tell us about any adjustment requirements.