Sample & Test Development Manager

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:

This job is responsible for assisting with the development, maintenance, quality assessment and sample execution of tests. Key responsibilities include implementing and driving the data acquisition strategy for the Testing Control and Sampling Environment and/or overseeing the development and maintenance of quality tests. Job expectations include ensuring consistent quality of activities, processes and outputs by establishing effective review practices.

Responsibilities:

• Ensures that testing comprehensively covers key requirements of applicable laws, rules, and regulations, and is accountable for ensuring automation is leveraged in all work under development

• Oversees quality reviews or the delivery of samples for execution

• Monitors the developing and updating of routines, strategies, and operational guidelines for overall use by Independent Testing

• Defines a data acquisition strategy and sampling environment, obtains requirements to design efficient and comprehensive tests, and maintains quality standards throughout the process

Managerial Responsibilities:

This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company O&I goals.

• Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement.

• Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions.

• Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues.

• People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance.

• Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions.

• Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization.

• Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work.

Skills:

• Adaptability

• Attention to Detail

• Collaboration

• Monitoring, Surveillance, and Testing

• Problem Solving

• Data Collection and Entry

• Influence

• Interpret Relevant Laws, Rules, and Regulations

• Issue Management

• Reporting

• Application Development

• Automation

• Business Intelligence

• Data Privacy and Protection

• Data and Trend Analysis

Desired Qualifications:

• High level of intellectual curiosity

• Ability to adjust to new conditions and changes effectively

• Capacity to notice and consider all aspects or a task or project

• Work effectively with others toward a common goal

• Identify challenges and develop effective solutions

• Gather information from various sources and accurately input the information into our systems

• Affect others' opinions, behaviors, or decisions

• Identify, assess, and address issues that arise

• Compile and present data and insights in a clear and actionable format

• Identify opportunities for automation

• Ensure sensitive information is securely handles and compliant with regulations

• Review data to identify patterns, correlations, and trends over time

Required Education and Experience:

• Bachelor’s degrees or above in fields including but not limited to: Finance, Economics, Mathematics, Computer Science, Statistics, Process and Mechanical Engineering, Operations Research, Data Science, Accounting, Business Administration (or equivalent work experience)

• 7+ years of relevant work experience

Required Skills:

• Knowledge of financial services industry and related regulations

• Digital fluency

• Experience implementing process improvements and automation

• Subject matter expertise in areas that span across Consumer Products , Regulations, and related processes (e.g., Fraud, AML, Payments) 

• Proven track record of seamlessly leading and executing enterprise-wide initiatives

• The candidate must be a strong communicator and able to effectively explain the rationale and details of the methodologies to a broad set of audiences that include key senior stakeholders across the Bank, as well as auditors and regulators

Shift:

Hours Per Week: