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Settlement Officer II (SO II) Estate Settlement Services (ESS)

Boca Raton, Florida

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Settlement Officer II (SO II), Estate Settlement Services (ESS), Boca Raton, FL -
Accountable for managing and settling the smaller and/or less complicated estates and/or terminating trusts requiring a lesser degree of technical expertise and knowledge. Assigns tasks to the Settlement Assistants, monitors progress and approves completed work. Assists senior officers in coaching, developing, and mentoring assistants within Settlement team. Responsible for coordinating information and activities with external business partners (Attorneys, CPAs, and Fiduciary Accountants), and internal support partners (Tax, Compliance, SAM, ART), to ensure accurate, timely and efficient administration, and to manage business risk. Maintains high quality communications with beneficiaries, with focus on client satisfaction and asset retention. Non-licensed associate.

Skills:

  • Account Management
  • Customer and Client Focus
  • Oral Communications
  • Risk Management
  • Written Communications
  • Collaboration
  • Decision Making
  • Issue Management
  • Prioritization
  • Problem Solving
  • Active Listening
  • Attention to Detail
  • Client Management
  • Process Simplification
  • Referral Identification

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Learn more about this role

Full time

JR-25013795

Manages People: No

Travel: Yes, 5% of the time

Street Address

Primary Location:
1 Town Center Rd, FL, Boca Raton, 33486