Transaction Management Ops Analyst - Securities Settlement Operations Analyst

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Line of Business Job Description:

The Securities Settlement & Custody Operations Teams play a significant role within Global Wealth & Investment Management and Private Bank. Our dynamic department is responsible for the settlement and custody of assets, as well as sub-accounting services such as recordkeeping. Our teams are relied heavily upon for participation in projects and initiatives that help promote responsible growth for the business and our Clients. We focus on minimizing risk and promoting a positive Client experience. Teams interface daily with Financial Advisors, Investment Managers, and Internal and External Business partners to provide all manners of operational support for Merrill Lynch and Private Bank accounts.

Opportunities exist for team members to develop leadership, project management and technological skills.  We offer excellent career development opportunities to foster skills and talent.

The Securities Settlement & Custody Operations Department's responsibilities include but are not limited to the following:

• Provides relationship management for roughly 650 Domestic and Offshore Mutual Funds and Alternative Investment Fund Companies.
• Manages the relationships and sub-accounting services for over 30,497 securities representing domestic and offshore Mutual Fund, Alternative Investment and Money Market positions.
• Resolves Cash and Position discrepancies in over 600 Settlement and Custody ledger accounts for Mutual Funds and Alternative Investments.
• Mitigates risk by supporting the accuracy of cash settlement, custody oversight for Mutual Fund, Alternative Investment and Money Market positions for Private Bank and Merrill Lynch Clients.
• Ensures a positive Client experience by delivering Clearance, Settlement, and Custody Services for 11.4 million domestic and foreign trades, 1.5 million corporate actions and 12.3 million income payments annually.

Required Skills:

• 1-2 years settlement, reconciliation, or trading experience
• Strong understanding of recordkeeping practices, systems, file layouts and structures.
• Excellent verbal and written communication skills
• Analytical thinker
• Ability to prioritize multiple tasks while paying attention to details as well as maintaining quality standards.
• Manages risk effectively.
• Ability to load, manipulate and process data using various database tools.
• Strong outlook skills ​

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Shift:

Hours Per Week: