Transaction Management Ops. Analyst - Funds Trade Support

Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Line of Business Job Description:

This job is responsible for moderately complex transaction and fulfillment processing, including the movement of assets into and out of accounts. Key responsibilities include reconciliation, settlement, and trade and transfer support, and providing quality service and operations support for internal business partners and external clients, in accordance with established guidelines and procedures. Job expectations include handling in operational processes which may carry medium to high levels of monetary risk and assisting in training less experienced team members.

Responsibilities:

• Performs moderately complex transaction processing and reconciliation with medium to large monetary impact according to the established written guidelines and procedures
• Responds to moderately complex client inquiries via numerous channels to support operational efficiency and quality client service
• Responsible for the analysis and resolution of moderately complex transactions requiring escalations and exceptions
• Proactively identifies risk and opportunities for process improvements based on an understanding of how the work impacts other operational units

Skills:

• Attention to Detail
• Customer and Client Focus
• Oral Communications
• Prioritization
• Problem Solving
• Account Management
• Analytical Thinking
• Coaching
• Written Communications
• Mentoring
• Research
• Result Orientation

Business Job Description:

The Funds Trade Support Sr. Specialist will be responsible for handling trade corrections, manual trade exceptions and other financial transactions in support of Domestic and Institutional Mutual Fund Trading. This includes Price Protection. The incumbent will collaborate with various internal and external business partners, including Fund Families, Portfolio Managers, Trading desks, and Transfer Agents.  The ideal candidate should be well organized, have an ability to handle multiple functions under tight deadlines, and have strong communication skills. Microsoft Office knowledge is required.
 

Required Skills:

• Must have ability to communicate Trade information to external parties.
• Process manual trade instructions
• Validate key control reports.
• Perform Quality Assurance
• Strong organizational skills
• Strong communication skills (verbal and written)
• Strong problem-solving and decision-making skills
• Time management skills
• Moderate knowledge of investments and financial markets preferred​

Desired Skills:

• ​This role typically requires 1+ years' experience in operations functions.
• Thorough working knowledge of the operational aspects of transactions and products.
• Proficiency in Microsoft Office products including advanced Excel skills​

Shift:

Hours Per Week: