Analyst I - System Administration and Support

Job Description:

About us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection.  Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day.

One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.

Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.

Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.

Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation.

In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. The team develops the Bank’s Information Security strategy and policy, manages the Information Security program and identifies and addresses vulnerabilities, Develops, deploys and manages a risk-based controls portfolio, Manages and operates a global security operations center that monitors, detects and responds to cybersecurity incidents.

Job Description

The individual will be part of Security Event Management QA team and will be required to collaborate with both internal and external global teams across various locations for the project delivery.

Responsibilities

As a Member in Security Event Management QA, the individual will be focused in the following areas:

• Timeliness, meets established SLA
• Completeness, accomplishes all steps of the SOC
• Correctness, properly achieves desired end state of the
• Continual Improvement 

Requirements

Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization)

Certifications, If Any: CEH, Security+, CCNA or any equivalent

Experience Range: 4+ years

Foundational skills:

• Experience in Information Security
• Experience in M&T all work types, at least 1 year exposure to same
• Experience in identifying threats and applying security controls to detect those users
• Experience and ability to quickly use open source tools to gather information on a domain or subject Self-motivated individual willing to learn new skills and accomplish goals within a short timeframe
• Good understanding of Security Event Management tools, techniques and processes
• Ability to leverage technical skills to correlate data to streamline analysis process
• Familiarity with and basic understanding of networking systems, firewalls, simple DNS & DHCP, security vulnerabilities, exploits, attacks and malware
• Ability to relate technical issues to non-technical associates / business owners understanding of vulnerabilities, exploitation, tools and techniques especially ArcSight (SIEM tool)
• Communication skills
• Microsoft Office applications

Desired skills:

• Knowledge of SIEM, GRC tools
• DLP knowledge preferred. Experience detecting Insider Threats and placing controls within an organization to protect against these threats
• Network / Systems / Information Security Administration knowledge

Work Timings: 7:30am to 8:30pm (9 hours rotational shift)

Job Location: Gurugram/Mumbai